Welcome to Volunteer Services
NYC Health + Hospitals/Queens is dedicated to enhancing the hospital experience for our patients and caregivers and the Volunteer Department is one of the most important components of our healthcare facility. It is our mission to recruit, train and place committed volunteers.
On a daily basis, people gravitate to the hospital to inquire about how they can offer their time, energy and talent to help. These volunteers – men and women, students, working adults and active senior citizens – often find that by serving others, they enrich their own lives in ways they never expected. In addition, many volunteers acquire new skill sets, explore careers in healthcare, gain new experiences and help us deliver exceptional care to our patients and guests by adding an extra dimension of care.
During the past year, NYC Health + Hospitals/Queens has had many volunteers from all walks of life giving nearly 30,000 hours of their time to serve our patients. They have rolled up their sleeves and become involved in many areas of the hospital from the Emergency Department and Ambulatory Care to Human Resources and Executive Administration. NYC Health + Hospitals/Queens’ dedicated volunteers inspire all of us as they act as ambassadors for the hospital by sharing their positive hospital experiences with their communities.
For additional information, please contact the Volunteer Department at 718-883-2280. Email: qhcvolunteer@nychhc.org.
Our Requirements for Volunteers
- Volunteers must be 16 years of age or older at the time of application.
- Must be willing to complete at least 100 hours of service within a 3-month time frame (if, due to a school, family or work schedule, 100 hours is not possible, we will do our best to accommodate your needs.)
- Exemplify high professional skills.
- Maintain patient safety and quality of care for all patients.
- Make a significant impact on departmental outcomes.
- Take ownership and pride in their duties.
- Communicate well with patients and/or staff at all levels.
Getting Started
It generally takes a few weeks to complete the process, so we encourage applicants to begin the process a month or so before they plan to start. How quickly the process goes depends upon how diligent you are about returning required forms, scheduling the interview and orientation.
Interview
After review of your application, you will be contacted via e-mail to schedule an interview. We use the interview to get to know you a little better and explore talents and interests to create the best fit and experience for you and NYC Health + Hospitals/Queens.
Due to the large number of applications we receive, we are not always able to find a volunteer position for everyone. We will however, place you on a waiting list and retain your application for a period of one (1) year. We will also review your interests and background from time to time to see if your interests and qualifications match any future volunteer opportunities.
Student Summer Volunteer Programs
Perhaps you would like to volunteer for our Student Summer Volunteer Program. Our Summer Program accepts volunteers for a 10-12 week commitment each summer but the program fills up very quickly. Please fill out and submit your application ONLY beginning May 1st of each year to be eligible for our Student Summer Volunteer Program.
Please feel free to e-mail the Volunteer Department at qhcvolunteer@nychhc.org and/or complete a volunteer application. The Volunteer Department is open from Monday through Thursday, 9 am to 4 pm and by appointment.
NYC Health + Hospitals/Queens does not offer volunteer positions involving direct patient care as volunteers are not permitted to touch patients. Additionally, there are no shadowing opportunities available.