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Call for an appointment
Call for an appointment 1-844-NYC-4NYC

Virtual Care – Scheduling Phone or Video Visits

NYC Health + Hospitals offers New Yorkers telemedicine and telehealth services. We have several options such as telephone appointments, video visits, an online patient portal to connect with our health care providers without coming into the doctor’s office or hospital, as well as virtual ExpressCare for urgent care services.

MyChart Patient Portal

What is MyChart?

MyChart is NYC Health + Hospitals’ patient portal. It is a free and secure online tool where you can view and manage your health information at any time. It is the best way to connect with your doctor and health care providers from home. Learn more

Need help with your MyChart Account?

  • Call our MyChart Help Line at 1-844-920-1227 and press Option 1.
  • Help Line Hours Open 24 hours a day, 7 days a week (24/7).
  • You can also click here to request help using our online form.
  • Our team can help you sign up for MyChart, reset your password, or navigate MyChart. For clinical questions, please contact your doctor’s office.

Telephone Visits

What is a telephone visit?
Telephone visits are visits with your doctor over the phone instead of face to face. Your doctor calls you at the scheduled time at the number you give us. You do not need to come into the practice.

  • All NYC Health + Hospitals care providers offer telephone appointments.
  • Call 1-844-692-4692 to request a telephone visit with your doctor.
  • If you are already signed up for MyChart, you can also schedule a telephone visit online.

MyChart Resources

Video Visits