NYC Health + Hospitals offers free interpreters that speak your language and documents translated in the most commonly used languages to ensure patients understand their medical needs and their care.
We put patients first by connecting them to language services while providing safe and quality health care services.
What We Do and How We Do It
Our more than 1 million patients speak more than 200 languages and dialects. Our language services are a model of compassionate, culturally responsive health care that puts patients first. NYC Health + Hospitals language services include:
- Telephone services: Phone interpreters explain complex medical information between a health care provider and the patient, 24 hours a day, seven days a week.
- Health care interpreters: Selected NYC Health + Hospitals bilingual and multilingual staff help patients understand the health care services they receive.
- Essential documents and patient education materials: NYC Health + Hospitals offers consent forms, policies, health education materials and many other written communications in English and 13 other languages widely spoken in New York City.
- Multilingual signage: NYC Health + Hospitals offer location signage appropriate to the patient population.
Need language or translation services? Let our staff know as soon as you enter one of our facilities. We’re here to help you communicate your health care needs!
Nondiscrimination Notice and Notice of Availability of Free Language Assistance Services
NYC Health + Hospitals provides high-quality health care to all New Yorkers, regardless of their ability to pay. We’ll also help you find health insurance if you need it. Click here to learn more about MetroPlusHealth, our affordable and comprehensive health insurance plan.
NYC Health + Hospitals provides language and translation services at all our hospitals and neighborhood health centers. We have full wellness teams in every borough with extended hours that fit your busy schedule, dedicated to serving you and your family from the very first visit.