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Notice of Nondiscrimination for Patient-Related Services

Notice of Nondiscrimination for Patient-Related Services

NYC Health + Hospitals complies with all applicable federal, state and local civil rights laws and does not discriminate (does not exclude or treat people differently) on the basis of race, color, immigration status, national origin (including limited English proficiency and primary language), age, military service, pregnancy, religion, marital or partnership status, disability, gender identity, or sex (includes but not limited to sex characteristics, including intersex traits, sexual orientation, sex stereotypes, and pregnancy or related conditions) in connection to patient-related services.

NYC Health + Hospitals:

  • Provides free reasonable modifications, including auxiliary aids and services, to people with disabilities to communicate effectively, such as:
    • Qualified sign language interpreters
    • Written information in other formats (braille, large print, audio, accessible electronic formats)
  • Provides free language assistance services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages, both electronically and in hard copy

If you need these services, please let a staff person know or contact the Patient Experience Office. 

Albanian / shqip | Arabic / العربية | Bengali / বাঙালি | Chinese (Simplified) / 简化字 | Chinese (Traditional) / 正體字 | French / Français | Haitian Creole / Kreyòl Ayisyen | Hindi / हिंदी | Korean / 한국어 Polish / Polskie | Russian / русский | Spanish / Español | Urdu / اردو | Wolof

The contact information for the Section 1557 Coordinator for nondiscrimination and accessibility is:

NYC Health + Hospitals Section 1557 Coordinator

Acute Facilities

NYC Health + Hospitals Facility

Phone

Email

NYC Health + Hospitals/Bellevue

212-562-6071

Section1557.Bellevue@nychhc.org

NYC Health + Hospitals/Elmhurst

718-334-3690

Section1557.Elmhurst@nychhc.org

NYC Health + Hospitals/Harlem

212-939-1790

Section1557.Harlem@nychhc.org

NYC Health + Hospitals/Jacobi

718-918-5245

Section1557.Jacobi@nychhc.org

NYC Health + Hospitals/Kings County

718-245-7418

Section1557.Kings@nychhc.org

NYC Health + Hospitals/Lincoln

718-579-5537

Section1557.Lincoln@nychhc.org

NYC Health + Hospitals/Metropolitan

212-423-7232

Section1557.Metropolitan@nychhc.org

NYC Health + Hospitals/North Central Bronx

718-519-4747

Section1557.NorthCentralBronx@nychhc.org

NYC Health + Hospitals/Queens

718-883-2058

Section1557.Queens@nychhc.org

NYC Health + Hospitals/South Brooklyn Health

718-616-4164

Section1557.SouthBrooklynHealth@nychhc.org

NYC Health + Hospitals/Woodhull

718-963-8465

Section1557.Woodhull@nychhc.org

Post-Acute / Long Term Facilities

NYC Health + Hospitals Facility

Phone

Email

NYC Health + Hospitals/Carter

646-686-0963

Section1557.postacute@nychhc.org

NYC Health + Hospitals/Coler

212-848-5792

Section1557.postacute@nychhc.org

NYC Health + Hospitals/Gouverneur (Long-Term)

212-441-5015

Section1557.postacute@nychhc.org

NYC Health + Hospitals/McKinney

718-245-7100

Section1557.postacute@nychhc.org

NYC Health + Hospitals/Sea View

718-317-3621

Section1557.postacute@nychhc.org

Gotham Health Centers

NYC Health + Hospitals Facility

Phone

Email

NYC Health + Hospitals/Gotham Health, Bedford

646-614-4910

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Belvis

718-579-5985

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Broadway

646-614-8332

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Brownsville

718-963-7822

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Bushwick

646-614-4910

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Crown Heights

718-963-7822

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Cumberland

718-260-7528

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Dyckman

929-469-6898

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, East New York

718-240-0665

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Gouverneur

212 238-7746

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Greenpoint

718-630-3231

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Gun Hill

718-288-7089

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Jackson Heights

646-615-7905

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Jonathan Williams

646-614-8584

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Judson

212-925-5000

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Lefrak

646-615-7905

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Morrisania

718-288-7089

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Parsons

718-334-6423

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Ridgewood

646-615-7905

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Roberto Clemente Center

212-387-7446

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Roosevelt

646-615-7846

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, South Queens

718-883-6648

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Springfield Gardens

718-334-6805

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, St. Nicholas

929-469-6898

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Sydenham

929-469-6898

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Tremont

718-960-2771

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Vanderbilt

718-616-1040

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Williamsburg

646-614-8584

Section1557.Gotham@nychhc.org

NYC Health + Hospitals/Gotham Health, Woodside

646-615-7905

Section1557.Gotham@nychhc.org

If you believe that NYC Health + Hospitals failed to provide these services or discriminated in another way on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, gender identity or sex (includes but not limited to sex characteristics, including intersex traits, sexual orientation, sex stereotypes, and pregnancy or related conditions), you can file a grievance with the Section 1557 Coordinator at the facility where the incident occurred.

You can file a grievance by email or phone. If you need help filing a grievance, the Section 1557 Coordinator is available to help you.  Please see the list above for contact information at each facility.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office of Civils Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html