Supporting patients, families, and the hospital community
NYC Health + Hospitals/Metropolitan offers a variety of ways for individuals to give back, support patients and families, and help enhance the overall hospital experience. From hands-on volunteering to sharing feedback or contributing financially, community engagement plays a vital role in advancing the hospital’s mission and fostering a patient-centered environment.
Become a Volunteer
Adults 18 and older can help create a warm, welcoming environment while supporting patients, families, visitors, and staff across the hospital. Opportunities are available seven days a week across a variety of areas, including:
- Assisting staff with administrative operations
- Community Support
- Greeting guests and guiding visitors
- Supporting special events
- Hospital-based programs serving our healthcare providers
Volunteer Requirements
- Must be 18 years or older
- Complete a standard background screening (required for all applicants age 18 and over)
- Participate in a 15-minute Webex interview with a Volunteer Coordinator
- Attend an in-person Volunteer Orientation & Training session
- Obtain medical clearance
Contact Us
For questions or to apply, contact our volunteer coordinators during business hours, Monday through Friday, 9:00 a.m. – 5:00 p.m. by sending an email to: MetropolitanVolunteers@nychhc.org.
For summer volunteer opportunities, please contact the MetPals and Summer Youth Program directly.
Community Advisory Board
The Community Advisory Board at Metropolitan Hospital brings together volunteers to give voice to the needs and concerns of the community. Board members raise community awareness of our hospital’s services, provide guidance, share community perspectives, and help inform hospital programs, policies, and outreach efforts. Through collaboration and dialogue, the Community Advisory Board supports Metropolitan Hospital’s commitment to accessible, responsive, and community-centered care.
For more information, please contact: Heyda Restituyo via: restituh@nychhc.org.
Metropolitan Hospital Auxiliary
The Metropolitan Hospital Auxiliary is a 501(c)(3), volunteer-led group that supports Metropolitan through fundraising, special projects, and patient-centered initiatives. Their efforts help enhance patient programs, services, and care, strengthening community engagement and advancing the hospital’s mission.
For more information, please contact: Auxiliary@FriendsofMetropolitanHospital.org.
Patient & Family Advisory Council (PFAC)
The Patient & Family Advisory Council at Metropolitan Hospital brings together patients, families, and hospital staff to improve the care experience through open dialogue and collaboration. Members provide feedback and share lived experiences to help shape policies, programs, and services, ensuring that the patient voice remains central to care delivery.
For more information, please contact Anissa Crooms via: croomsa@nychhc.org