What’s happening?
WTE will implement an update eliminating a simple time record error.
What’s changing?
The way employees use certain primary and additional Time Reporting Codes (TRC) in conjunction.
New Procedure
You will receive a message to update your selection when you attempt to use two incompatible TRCs
Certain primary and additional TRCs are incompatible. Prior to this update, WTE did not flag these TRCs, which would cause an error, therefore causing a delay in processing time records. Going forward, attempted use of incompatible TRCs will now return a message listing the two incompatible TRCs and requesting to review and edit your selection. This update will eliminate time record errors due to incompatible TRC which will help to ensure time record processing without delay.
Message example:
What to do if you receive this message?
- Select “OK” and review your WTE time record for the shift where you received the message
- Identify if you require both TRC’s you are attempting to use
- Omit the additional TRC or enter a compatible additional TRC
Useful Resources
Questions?
For further assistance, please contact the Payroll Shared Services (PRSS) Call Center at 1(646) 694-7777 or PayrollInquiries@nychhc.org.