The NYC Test & Trace Corps identifies people who may have been exposed to the disease through close contact and helps them find the best place to safely separate from others to prevent the spread of COVID-19. With the help of thousands of trained public health professionals called Contact Tracers, this effort provides support to New Yorkers who test positive for COVID-19 and others who may have been exposed to the virus.
Many of our Contact Tracers are from New York City neighborhoods hardest hit by COVID-19. Here’s a few of the talented and committed members of our Trace team.
Answer Their Call
The NYC Test & Trace Corps Contact Tracers are working to call everyone who tested positive for, or were exposed to, the virus that causes COVID-19. Please answer the phone if you get a call from:
To confirm the person calling you is a Contact Tracer, ask them to provide a code to enter into the Validate My Tracer” tool. The tool will confirm the contact tracer’s name if the code is valid. All calls are confidential and private.
A Contact Tracer WILL:
A Contact Tracer may also visit you in person to check on your wellbeing, especially if they cannot reach you by phone. They will show you their identification card to prove they are a Contact Tracer.
A contact tracer will NEVER:
Tracing: What to Expect FAQ