The NYC Test & Trace Corps will make sure that anyone who tests positive for COVID-19 and their close contacts will have the resources needed to safely separate in a hotel, free of charge, or at home to help prevent the spread of the virus. NYC Test & Trace Corps Contact Tracers can refer to the hotel program or anyone can call( ) to book a room.
Take Care Hotels are FREE, Safe, Comfortable, and Convenient.
New Yorkers who test positive for COVID-19 or who may have been exposed to the virus can qualify for a FREE hotel room for up to 14 days to safely separate and protect their loves ones.
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Hotel guests will have FREE:
Safely Separate at Home
If you prefer to safely separate from others at home, the NYC Test & Trace Corps will:
How to Safely Separate at Home
How to Safely Separate at a Hotel
To request a hotel room or learn more about how to safely separate in a hotel or at home, call( ).
Resources to Separate Safely at Home
The NYC Test & Trace Corps will make sure that anyone who has COVID-19, or has been in contact with someone with COVID-19, has the resources to safely separate at home. To do so, we work with resource navigators from community-based organizations in your neighborhood.
To contact a resource navigator, call( ), press 5 for help to safely separate, and press 5 to leave a voicemail for other resources. A resource navigator will call you back.
If you are part of the Test and Trace program you can ask your Case Investigator or Monitor to speak with a resource navigator at any time.
Speaking with a resource navigator will not change your ability to apply for permanent residency (or “green card”). If you have questions about your immigration status, call the ActionNYC hotline atand say “public charge” from 9 a.m. to 6 p.m., Monday to Friday.
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