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Welcome to the NYC Test & Trace Corps resource page. We are here to help you! Whether you received a text from us about getting testing for or being exposed to COVID-19 or you’re seeking information about exposures, testing, quarantining or anything else related to COVID-19, you’re in the right place.

COVID-19 Resources

Being exposed to COVID-19 means you were in close contact with a person who has COVID-19 and you may need to quarantine. Close contact is defined as being within 6 feet of someone for a total of at least 15 minutes within a 24-hour period (for example, 5 minutes in the morning and then 10 minutes that night). Usually, everyone living with someone who has COVID-19 is a close contact.

On this page you will find guidance for a shortened period of quarantine for most people exposed to COVID-19 who are able to wear a well-fitting face mask while around others for 10 full days.

The guidance on what to do if you have been exposed to COVID-19 is based on whether you are up to date with your COVID-19 vaccines. Please consult the following definitions to determine your status.

You are up to date with your COVID-19 vaccines if you EITHER:

  • Have received a booster shot, if eligible
  • Are fully vaccinated but not eligible for a booster shot

You are eligible for a booster shot if you:

  • Are age 12 or older and have received the second dose of the Moderna or Pfizer vaccine at least 5 months ago or the single dose of the Johnson & Johnson vaccine at least 2 months ago

If you are not eligible for a booster shot, you are considered fully vaccinated if:

  • You received the second dose of a two-dose vaccine series (Moderna or Pfizer) or the single dose of a one-dose vaccine (Johnson & Johnson) at least 14 days before your most recent exposure
  • If you are moderately to severely immunocompromised, you must have received 3 doses before your exposure (Please note: Only immunocompromised individuals who received the Moderna or Pfizer vaccine in their primary series are eligible for an additional dose.)

For more information, see the CDC’s Stay Up to Date with Your Vaccines page.

Guidance to follow

Below is the New York State guidance you should follow after being exposed to COVID-19.

If you are up to date with your COVID-19 vaccines OR have had confirmed COVID-19 within the last 90 days (tested positive using a viral test, e.g. antigen or PCR)

If you do not have any COVID-19 symptoms:

You do not need to quarantine, but should follow the below guidelines.

  • Wear a well-fitting mask around others around others for 10 full days after the day you were exposed (day 0)
  • Monitor yourself closely for symptoms for 10 days
  • If possible, get tested 5 days after your last exposure (see for information on getting tested)
  • If you had COVID within the last 90 days, you should only get tested if you have symptoms
  • For 10 days after your last exposure, avoid spending time:
    • With people who are immunocompromised, are age 65 and older or have a medical condition that increases their risk for severe COVID-19
    • In nursing homes and other high-risk settings

If you have or develop symptoms:

  • Stay inside your home and away from other people (isolate)
  • Reach out to your health care provider
  • Wear a well-fitting mask when you are not able to separate from others
  • Get tested as soon as symptoms develop, even if you have already tested negative, and isolate while awaiting your results
  • If the test result is positive or you cannot get tested, separate from others for at least 5 days from symptom onset and follow the guidance for isolation in the What to do if you test positive for COVID-19 section
  • Even if you test negative, continue to monitor your symptoms and wear a well-fitting mask around others, including at home, and take additional precautions until day 10
  • For tips on safely separating, please see How to safely separate (isolate), below

Returning to work or school

The above guidance pertains to your day-to-day activities at home and in the community. The rules regarding work and school vary by individual employer and school setting.

How to separate safely (isolate)

  • Stay home and away from others, avoiding contact with other members of the household and pets
  • Wear a well-fitting mask when you are not able to separate from others
  • Stay in a separate room from other household members if possible
  • Use a separate bathroom if possible
  • Don’t share personal household items, like cups, towels and utensils
  • Take steps to improve ventilation in your home. For example, open windows or doors to bring fresh air inside. For more tips, visit the CDC How To Improve Ventilation in Your Home
  • If it is not possible to be separate from others at home, you may be eligible for a free hotel room for up to 5 days to help protect your loved ones. COVID-19 transmission is common in households, and it happens fast among families and roommates living together. Call 212-COVID19 (212-268-4319), select option 5 and then press 9 to book a room.
  • If you have to be in the same room as others, wear a well-fitting mask at all times and keep at least 6 feet of distance whenever possible. Consider wearing two masks or a higher-grade mask, such as a KN95 or KF94, which offer more protection than other disposable or cloth masks. Using a cloth mask over a disposable mask improves the fit and adds layers.
  • Do not leave home except to get a COVID-19 test, receive essential medical care, or purchase basic needs such as groceries or prescriptions if you are unable to have them delivered and someone cannot get them for you
  • NYC Test & Trace Corps’ Take Care program provides free meal delivery so you can stay at home. For information, call 212-COVID19 (212-268-4319), select option 5 and then press 2 to leave a voicemail. A Take Care resource navigator will call you back as soon as possible.

If you are not up to date with your COVID-19 vaccines

If you do not have any COVID-19 symptoms:

  • You must stay inside your home and away from other people (quarantine) for 5 full days after the day you were exposed (day 0)
  • Wear a well-fitting mask when you are not able to separate from others
  • Monitor yourself closely for symptoms for 10 days
  • If possible, get tested5 days after the last day you were in close contact with the person who has COVID-19 (see below for information on getting tested)
  • You can stop quarantining after 5 days (on day 6) as long as you have been symptom-free throughout the 5-day period and are able to wear a well-fitting mask around others for 5 additional days (from day 6 to day 10)
  • you end quarantine on day 6, you should take the following precautions from day 6 to day 10:
    • Wear a well-fitting maskaround others at home and in public. Wearing a well-fitting mask following isolation decreases the small risk of transmitting the virus to others.
    • Not go anywhere a mask cannot be worn, such as restaurants and fitness clubs/studios, and avoid eating around others at home and at work
    • Avoid people who are immunocompromised or at high risk for severe disease, as well as nursing homes and other high-risk settings until after at least 10 days
    • Avoid travel. If travel on days 6 to 10 cannot be avoided, wear a well-fitting mask when around others for the entire duration of travel. Anyone unable to wear a mask should not travel until after day 10.
  • The shortened isolation guidance does not apply to those who are moderately to severely immunocompromised or cannot wear a mask for 5 full days, including children under age 2, who are not recommended to wear masks. These individuals should quarantine for 10 full days.
  • For tips on safely separating, please see How to safely separate (quarantine), below

Returning to work or school

The above guidance pertains to your day-to-day activities at home and in the community. The rules regarding work and school vary by individual employer and school setting.

 

How to separate safely (quarantine)

  • Stay home and away from others, avoiding contact with other members of the household and pets
  • Wear a well-fitting mask when you are not able to separate from others
  • Stay in a separate room from other household members if possible
  • Use a separate bathroom if possible
  • Don’t share personal household items like cups, towels and utensils
  • Take steps to improve ventilation in your home. For example, open windows or doors to bring fresh air inside. For more tips, visit the CDC How To Improve Ventilation in Your Home
  • If it is not possible to be separate from others at home, you may be eligible for a free hotel room for up to 5 days to help protect your loved ones. COVID-19 transmission is common in households, and it happens fast among families and roommates living together. Call 212-COVID19 (212-268-4319), select option 5 and then press 9 to book a room.
  • If you have to be in the same room as others, wear a well-fitting mask at all times and keep at least 6 feet of distance whenever possible. Consider wearing two masks or a higher-grade mask, such as a KN95 or KF94, which offer more protection than other disposable or cloth masks. Using a cloth mask over a disposable mask improves the fit and adds layers.
  • Do not leave home except to get a COVID-19 test, receive essential medical care or purchase basic needs such as groceries or prescriptions if you are unable to have them delivered and someone cannot get them for you
  • NYC Test & Trace Corps’ Take Care program provides free meal delivery so you can stay at home. For information, call 212-COVID19 (212-268-4319), select option 5 and then press 2 to leave a voicemail. A Take Care resource navigator will call you back as soon as possible.

If you have or develop symptoms:

  • Stay inside your home and away from other people (isolate)
  • Wear a well-fitting mask when you are not able to separate from others
  • Reach out to your health care provider
  • Get tested as soon as symptoms develop, even if you have already tested negative, and isolate while awaiting your results
  • If the test result is positive or you cannot get tested, separate from others for at least 5 days from symptom onset and follow the guidance for isolation in the What to do if you test positive for COVID-19 section
  • For tips on safely separating, please see How to safely separate (isolate), below

Returning to work or school

The above guidance pertains to your day-to-day activities at home and in the community. The rules regarding work and school vary by individual employer and school setting.

How to safely separate (isolate)

  • Stay home and away from others, avoiding contact with other members of the household and pets
  • Stay in a separate room from other household members if possible
  • Use a separate bathroom if possible
  • Don’t share personal household items like cups, towels and utensils
  • Take steps to improve ventilation in your home. For example, open windows or doors to bring fresh air inside. For more tips, visit the CDC How To Improve Ventilation in Your Home
  • If it is not possible to be separate from others at home, you may be eligible for a free hotel room for up to 5 days to help protect your loved ones. COVID-19 transmission is common in households, and it happens fast among families and roommates living together. Call 212-COVID19 (212-268-4319), select option 5 and then press 9 to book a room.
  • If you have to be in the same room as others, wear a well-fitting mask at all times and keep at least 6 feet of distance whenever possible. Consider wearing two masks or a higher-grade mask, such as a KN95 or KF94, which offer more protection than other disposable or cloth masks. Using a cloth mask over a disposable mask improves the fit and adds layers.
  • Do not leave home except to get a COVID-19 test, receive essential medical care, or purchase basic needs such as groceries or prescriptions if you are unable to have them delivered and someone cannot get them for you.
  • NYC Test & Trace Corps’ Take Care program provides free meal delivery so you can stay at home. For information, call 212-COVID19 (212-268-4319), select option 5 and then press 2 to leave a voicemail. A Take Care resource navigator will call you back as soon as possible.

Based on revised guidelines from the Centers for Disease Control and Prevention (CDC), the New York State Department of Health guidance recommends a shortened period of isolation for most people who are able to wear a well-fitting face mask while around others for 10 full days.

Below is the New York State guidance you should follow, regardless of your vaccination status.

Please check this page frequently to ensure you have the most up-to-date information.

If you tested positive for COVID-19 and have no symptoms:

  • Stay inside your home and safely separate from other people (isolate) for at least 5 full days after the day you took your COVID-19 test (day 0)
  • Tell members of your household and other close contacts you are positive so they can get tested and quarantine if necessary (see What to do if you’ve been exposed to COVID-19)
    • A close contact is someone you were within 6 feet of for a total of at least 15 minutes within a 24-hour period starting 2 days before either your COVID test or the start of your symptoms (for example, 5 minutes yesterday morning and another 10 minutes that night)
  • Monitor yourself closely for symptoms until day 10. If you develop symptoms, restart isolation for at least 5 full days after your symptoms began (day 0 is now the day your symptoms started) and follow the guidance below for people who have symptoms
  • You can stop isolating on day 6 if you have not developed symptoms and are able to wear a well-fitting mask around others for an additional 5 days (from day 6 to day 10). Once you stop isolating on day 6, you should take the following precautions from day 6 to day 10:
    • Wear a well-fitting mask around others at home and in public. Wearing a well-fitting mask following isolation decreases the small risk of transmitting the virus to others.
    • Continue to monitor yourself closely for symptoms
    • Do not go anywhere a mask cannot be worn, such as restaurants and fitness clubs/studios, and avoid eating around others at home and at work
    • Avoid people who are immunocompromised or at high risk for severe disease, as well as nursing homes and other high-risk settings
    • Avoid travel. If travel on days 6 to 10 cannot be avoided, wear a well-fitting mask when around others for the entire duration of travel. Anyone unable to wear a mask should not travel until after day 10.
  • The shortened isolation guidance does not apply to those who are moderately to severely immunocompromised or cannot wear a mask for 5 full days. This also applies to all children under age 2, who are not recommended to wear masks. These individuals should isolate for a full 10 days.
  • If it is not possible to be separate from others at home, you may be eligible for a free hotel room for up to 5 days to help protect your loved ones. COVID-19 transmission is common in households, and it happens fast among families and roommates living together. Call 212-COVID19 (212-268-4319), select option 5 and then press 9 to book a room.
  • For tips on safely separating, please see How to safely separate (isolate), below

Returning to work or school

The above isolation requirements pertain to your day-to-day activities at home and in the community. The rules regarding work and school vary by individual employer and school setting.

  • To find out when you can return to work, please contact your employer
  • To obtain a  letter for your employer or to learn about paid family leave and other leave policies related to COVID, please see the COVID-related Employment Leave section
  • Policies on returning to school after testing positive for COVID-19 are evolving. Please check the NYC Department of Education Health and Safety in Our Schools page regularly and contact your school administration to find out when students can return to school.

How to separate safely (isolate)

  • Stay home and away from others, avoiding contact with other members of the household and pets
  • Do not leave home except to get essential medical care or purchase basic needs such as groceries or prescriptions if you are unable to have them delivered and someone cannot get them for you
  • Wear a well-fitting mask when you are not able to separate from others
  • Stay in a separate room from other household members if possible
  • Use a separate bathroom if possible
  • Don’t share personal household items, like cups, towels and utensils
  • Take steps to improve ventilation in your home. For example, open windows or doors to bring fresh air inside. For more tips, visit the CDC How To Improve Ventilation in Your Home page.
  • If it is not possible to be separate from others at home, you may be eligible for a free hotel room for up to 5 days to help protect your loved ones. COVID-19 transmission is common in households, and it happens fast among families and roommates living together. Call 212-COVID19 (212-268-4319), select option 5 and then press 9 to book a room.
  • If you have to be in the same room as others, wear a well-fitting mask at all times and keep at least 6 feet of distance whenever possible. Consider wearing two masks or a higher-grade mask, such as a KN95 or KF94, which offer more protection than other disposable or cloth masks. Using a cloth mask over a disposable mask improves the fit and adds layers.
  • NYC Test & Trace Corps’ Take Care program provides free meal delivery so you can stay at home. For information, call 212-COVID19 (212-268-4319), select option 5 and then press 2 to leave a voicemail. A Take Care resource navigator will call you back as soon as possible.

Symptoms

People with COVID-19 have reported a wide range of symptoms, which you can find listed on the Centers for Disease Control and Prevention (CDC) Symptoms of COVID-19 page.

  • If you experience difficulty breathing, shortness of breath, chest pains or confusion, we strongly recommend that you speak with your doctor immediately
  • If you do not have a doctor or you cannot reach your doctor, you can reach a medical provider by calling the Test & Trace Hotline at 212-COVID19 (212-268-4319) and pressing 2
  • If at any point you feel your symptoms require emergency medical attention, call 911 or go to your nearest emergency room

Testing

  • Testing to end isolation is not required. If you have access to a test and want to test, the best approach is to use an antigen test at the end of the 5-day isolation. If you test negative, isolation can end, but wear a well-fitting mask around others at home and in public until day 10. If the result is positive, continue to isolate until day 10.

If you tested positive for COVID-19 and have symptoms::

  • Stay inside your home and safely separate from other people (isolate) for at least 5 full days after your symptoms began (day 0)
  • Wear a well-fitting mask when you are not able to separate from others
  • Reach out to your health care provider
  • Tell members of your household and other close contacts you are positive so they can get tested and quarantine if necessary (see What to do if you’ve been exposed to COVID-19)
    • A close contact is someone you were within 6 feet of for a total of at least 15 minutes within a 24-hour period starting 2 days before either your COVID test or the start of your symptoms (for example, 5 minutes yesterday morning and another 10 minutes that night)
  • Monitor your symptoms closely. If you have an emergency warning sign (including trouble breathing), seek emergency medical care immediately.
  • If you feel better after 5 days — meaning you do not have symptoms or your symptoms are resolving and you have been fever-free without the use of medication for 24 hours— you can stop isolating on day 6 if you are able to wear a well-fitting mask around others for 5 additional days (from day 6 to day 10). Once you stop isolating on day 6, you should take the following precautions from day 6 to day 10:
    • Wear a well-fitting maskaround others at home and in public. Wearing a well-fitting mask following isolation decreases the small risk of transmitting the virus to others.
    • Do not go anywhere a mask cannot be worn, such as restaurants and fitness clubs/studios, and avoid eating around others at home and at work until after day 10
  • If you do not feel better or you still have a fever after 5 days of isolation, speak with your health care provider and continue to isolate until your symptoms are resolving and you have been fever-free without the use of medication for 24 hours
  • The shortened isolation guidance does not apply to those who are moderately to severely immunocompromised or cannot wear a mask for 5 full days. This also applies to all children under age 2, who are not recommended to wear masks. These individuals should isolate for a full 10 days.
  • If it is not possible to be separate from others at home, you may be eligible for a free hotel room for up to 5 days to help protect your loved ones. COVID-19 transmission is common in households, and it happens fast among families and roommates living together. Call 212-COVID19 (212-268-4319), select option 5 and then press 9 to book a room.
  • If you do not have a health care provider, you can call NYC Health + Hospitals at 844-NYC-4NYC (844-692-4692) or 311 for help finding one. You can also schedule a virtual visit with an NYC Health + Hospitals provider by visiting ExpressCare and clicking on “Talk to a Doctor Now,” or by calling 212-COVID19 (212-268-4319).
  • For tips on safely separating, please see How to safely separate (isolate), below

Returning to work or school

The above isolation requirements pertain to your day-to-day activities at home and in the community. The rules regarding work and school vary by individual employer and school setting.

  • To find out when you can return to work, please contact your employer
  • To obtain a letter for your employer or to learn about paid family leave and other leave policies related to COVID, please see the COVID-related Employment Leave section
  • Policies on returning to school after testing positive for COVID-19 are evolving. Please check the NYC Department of Education Health and Safety in Our Schools page regularly and contact your school administration to find out when students can return to school.

How to separate safely (isolate)

  • Stay home and away from others, avoiding contact with other members of the household and pets
  • Do not leave home except to get essential medical care or purchase basic needs such as groceries or prescriptions if you are unable to have them delivered and someone cannot get them for you
  • Wear a well-fitting mask when you are not able to separate from others
  • Stay in a separate room from other household members if possible
  • Use a separate bathroom if possible
  • Don’t share personal household items, like cups, towels and utensils
  • Take steps to improve ventilation in your home. For example, open windows or doors to bring fresh air inside. For more tips, visit the CDC How To Improve Ventilation in Your Home page.
  • If it is not possible to be separate from others at home, you may be eligible for a free hotel room for up to 5 days to help protect your loved ones. COVID-19 transmission is common in households, and it happens fast among families and roommates living together. Call 212-COVID19 (212-268-4319), select option 5 and then press 9 to book a room.
  • If you have to be in the same room as others, wear a well-fitting mask at all times and keep at least 6 feet of distance whenever possible. Consider wearing two masks or a higher-grade mask, such as a KN95 or KF94, which offer more protection than other disposable or cloth masks. Using a cloth mask over a disposable mask improves the fit and adds layers.
  • NYC Test & Trace Corps’ Take Care program provides free meal delivery so you can stay at home. For information, call 212-COVID19 (212-268-4319), select option 5 and then press 2 to leave a voicemail. A Take Care resource navigator will call you back as soon as possible.

Symptoms

People with COVID-19 have reported a wide range of symptoms, which you can find listed on the Centers for Disease Control and Prevention (CDC) Symptoms of COVID-19 page.

  • If you experience difficulty breathing, shortness of breath, chest pains or confusion, we strongly recommend that you speak with your doctor immediately
  • If you do not have a doctor or you cannot reach your doctor, you can reach a medical provider by calling the Test & Trace Hotline at 212-COVID19 (212-268-4319) and pressing 2
  • If at any point you feel your symptoms require emergency medical attention, call 911 or go to your nearest emergency room

Testing

  • Testing to end isolation is not required. If you have access to a test and want to test, the best approach is to use an antigen test at the end of the 5-day isolation. If you test negative, isolation can end, but wear a well-fitting mask around others at home and in public until day 10. If the result is positive, continue to isolate until day 10.

Take Care Hotels

If you have or were exposed to COVID-19 and are unable to separate safely from your household members, you may qualify for a free hotel room for up to 5 days to help protect your loved ones.

COVID-19 transmission is common in households, and it happens fast among families and roommates living together. Call 212-COVID19 (212-268-4319), select option 5 and then press 9 to book a room.

Food assistance

  • If you need access to food, NYC Test & Trace’s Take Care program provides free meal delivery so you can remain at home. For information, call 212-COVID19 (212-268-4319), press 5 and leave a voicemail. A Take Care resource navigator will call you back
  • You can also visit the NYC Human Resources Administration Food Assistance page for information about the nearest food pantry.

Other resources

If you need access to resources other than food or a hotel room to help you safely separate or quarantine at home, NYC Test & Trace can help. Just call 212-COVID19 (212-268-4319), select option 5 and then press 5 and leave us a message. We will call you back as soon as possible.

Testing

  • You can find a COVID-19 testing site by using the NYC Health Department COVID-19 Testing Locations page, texting COVID TEST to 855-48, calling 212-COVID19 (212-268-4319) or speaking with your health care provider. NYC Health + Hospitals and many other sites offer testing at no cost to you.
  • If you do not have a health care provider, you can call NYC Health + Hospitals at 844-NYC-4NYC (844-692-4692) or 311 for help finding one. You can also schedule a virtual visit with an NYC Health + Hospitals provider by visiting ExpressCare and clicking on “Talk to a Doctor Now,” or by calling 212-COVID19 (212-268-4319).
  • For at-home rapid tests, use this guide for tips on performing the test and for important information on what to do based on your results.

Vaccination
The COVID-19 vaccines are safe, effective and widely available at no cost. New Yorkers ages 5 and older are urged to get fully vaccinated as soon as possible.

Boosters

Vaccine booster shots can boost your immunity from an initial vaccination series, and are now available for fully vaccinated people ages 12 and older. The COVID-19 vaccines are still very effective at preventing severe illness, hospitalization and death due to COVID-19. However, there is growing evidence that protection against mild to moderate infection is not as strong, and that protection may decrease over time.

A booster shot can provide extra protection to you, your family and your community by reducing your chance of getting COVID-19 and spreading it to others, including children too young to be vaccinated and friends and family who are at increased risk of severe COVID-19. Booster shots are especially important given the presence of more contagious variants of the virus. For more information, see the Centers for Disease Control and Prevention Stay Up to Date with Your Vaccines page.

  • You are eligible for a booster shot if it has been:
    • At least 5 months since your second dose of either the Pfizer or Moderna vaccine
    • At least 2 months since your Johnson & Johnson vaccination
  • For New Yorkers ages 18 and up, the booster can be any of the three available vaccines. For those ages 12 to 17, only the Pfizer booster is approved.
  • Use the NYC COVID-19 and Flu Vaccine Finder to find a location near you and join the 1.5 million of your fellow New Yorkers who have already been boosted!

  • Did you know you could use your phone to find out if you’ve been exposed to COVID-19? Download the COVID Alert NY app on any smartphone or turn on Exposure Notifications in your iPhone settings and you’ll be alerted if you’ve spent time near someone who has COVID-19. It’s completely anonymous — your name, phone number and location are not tracked. For iPhones, go to Settings > Notifications > Turn on Exposure Notifications.
  • Please note that New Yorkers are advised to always wear masks in all indoor public settings, regardless of vaccination status, negative COVID test results or past COVID infections. Such settings include grocery stores, building lobbies and elevators, offices and restrooms.
  • For more tips on COVID-19 prevention, see the NYS Health Department Protect Yourself and Your Family from Coronavirus (COVID-19) page.

  • For medical questions about COVID-19, we recommend speaking to your primary care provider.
  • If you do not have a health care provider, you can call NYC Health + Hospitals at 844-NYC-4NYC (844-692-4692) or 311 for help finding one. You can also schedule a virtual visit with an NYC Health + Hospitals provider by visiting ExpressCare and clicking on “Talk to a Doctor Now,” or by calling 212-COVID19 (212-268-4319).
  • For assistance over the phone with COVID-19 related medical questions or needs, you can speak with an NYC Health + Hospitals clinician by calling 212-COVID19 (212-268-4319).
  • For assistance with obtaining health insurance, text “CoveredNYC” to 877877 or call 311.
  • For questions about treatment options for COVID-19, call 212-COVID19 (212-268-4319) or visit the NYC Health Department COVID-19: Treatments page.
  • If you had COVID-19 are still experiencing symptoms or develop new symptoms 30 days after your COVID infection, you may have Long COVID. NYC Test & Trace Corps’ AfterCare program supports New Yorkers with Long COVID in their recovery. For AfterCare resources and information about Long COVID, call 212-COVID19 (212-268-4319) and press 4 or visit the AfterCare webpage.
  • Seasonal flu is also a concern, and flu vaccination is recommended for all persons 6 months of age and older. You can find flu vaccination locations by calling 311, visiting the NYC Health Department Seasonal Flu page or texting “flu” to 877877.

Workers who have COVID-19 or were in contact with someone with COVID-19 can get sick leave regardless of immigration status. State and local laws let workers take time off to care for themselves or a family member. You are also allowed time off to get vaccinated.

  • Details on the New York State Emergency COVID-19 Paid Sick Leave Law, New York State Paid Leave for COVID-19 Vaccinations and New York City Paid Safe and Sick Leave Law are available in the COVID-19 and Paid Sick Leave fact sheet.
  • For more information or to obtain an order of quarantine notice for your employer, call 855-491-2667.

For travel guidance, see New York State’s COVID-19 Travel Advisory or call 212-COVID19 (212-268-4319). You can also check the Centers for Disease Control and Prevention (CDC) guidelines for domestic or international travel.

For essential benefits such as SNAP (food stamps), cash assistance, emergency rental assistance or utility payments, call ACCESS HRA at 718-557-1399 or visit the ACCESS HRA webpage.

Discrimination and harassment

If you have experienced harassment or discrimination related to COVID-19, you can file a report with the NYC Commission on Human Rights COVID-19 Response Team by calling 212-416-0197.

Eviction prevention

For legal services related to eviction or other housing or tenant matters, call the Legal Aid Society at 212-577-3300 or Legal Services NYC at 917-661-4500.

Public charge rule

If you are concerned that services you are or may be referred to may fall under the public charge rule, call ActionNYC at 800-354-0365 and say “public charge.”

Other legal matters

For assistance with non-criminal legal matters including family law, domestic violence and debt collection, New Yorkers with limited income can contact City Bar Justice Center’s Legal Hotline at 212-626-7383.

For assistance from New York Relay, which provides services that enable those with hearing or speech impairments to make and receive phone calls, call 800-662-1220 for English or 877-662-4886 for Spanish.

NYC Test & Trace Corps is a public health initiative created to fight the threat of COVID-19. NYC Test & Trace Corps is a group of doctors, public health professionals and community advocates working to reverse the COVID-19 outbreak and protect our city.

To provide your feedback on your contact tracer, resource navigator or any aspect of the program, call our feedback line at 646-614-3025.

WE ALWAYS PUT PATIENTS FIRST