AfterCare

Take Care’s AfterCare Program connects New Yorkers with Long COVID to health and social needs resources that support them in their recovery. Individuals with Long COVID typically experience a range of symptoms that develop during or following a case of COVID-19, and may continue for weeks or months.

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Looking for Long COVID support and wondering where to start?

Tell us what you need and we will match you with the right resources.

Physical Health


Physical Health

COVID-19 Centers of Excellence

Tremont COVID-19 Center of Excellence in the Bronx and Roosevelt COVID-19 Center of Excellence in Queens provide short and long-term follow-up care for people recovering from COVID-19. These Centers also offer the following services:

  • Lung care and supplemental (extra) oxygen
  • Heart care
  • X-rays, scans, and ultrasounds
  • Mental health services for anxiety, depression, post-traumatic stress disorder, and psychological distress
  • Rooms to safely isolate (set apart) patients who:
    • May have COVID-19
    • Are being tested for COVID-19

Note: We recommend keeping a journal of your Long COVID symptoms. Try to be as detailed as possible, like how bad they are, how long they last, how often they occur, and whether they limit your ability to function. Bring your journal to your appointment with you doctor or nurse.

Learn more or call for an appointment: 212-COVID19 (212-268-4319), press 0

For a list of Long COVID care clinics in NYC, click here.

Primary Care

A primary care provider (PCP) helps you get healthy and stay healthy. They can:

  • Help prevent disease by finding risk factors. Risk factors are things that raise a person’s chances of getting a disease. For example, cigarette smoking is a risk factor for lung cancer.
  • Help you manage any chronic and long-term health problems for a better quality of life
  • Help you find specialists if you need them

It’s recommended that people of all ages and all genders have a primary care provider.

You can call H+H’s Primary Care Hotline 844-NYC-4NYC (844-692-4692) to make an appointment with a PCP.

Self-Care/Management

Self-care and self-management are critical to recovering from or reducing Long COVID-19 symptoms. Below are some tips to help you with your symptoms so you may feel better sooner.

First, it’s helpful to start writing down and keeping track of your symptoms. We recommend keeping a daily or weekly journal about your symptoms, even symptoms that may seem minor to you. Try to be as detailed as possible, including how bad they are, how long they last, how often they occur, when they occur, and whether they impact your daily routine like getting dressed, cooking, or cleaning.

In addition to keeping a detailed journal, we also recommend the following strategies:

  • Focus on improving your general health, and making lifestyle changes, like eating more fruits and vegetables and moving your body a little every day
  • Manage your fatigue (feeling very tired or weak). Fatigue is a common symptom of Long COVID.
  • Think about your lasting symptoms that affect your taste and smell:

Mental Health


Mental Health

NYC WELL

NYC Well is your link to free, private mental health support. Help is available in more than 200 languages. You can access support 24/7, 365 days a year. To speak to a counselor and get access to services:

The Mayor’s Office of Community Mental Health

The Mayor’s Office of Community Mental Health provides mental health support and resources for coping and mental well-being during the COVID-19 outbreak with specific resources for:

  • Help with alcohol or drug use
  • Grief and loss
  • Aging New Yorkers
  • Veterans
  • Students and young people
  • Parents and caregivers
  • People harmed by violence, crime or abuse
  • People with disabilities
  • City government employees
  • Additional COVID-19 support

How to Get Mental Health Support

NYC Care: NYC Care is a health care access program that. It guarantees low-cost and no-cost services to New Yorkers who:

  • Do not qualify for or
  • Cannot afford health insurance

There are options no matter a person’s ability to pay or immigration status. Click here to sign up at NYCCare.nyc or call 646-NYC-Care (646-692-2273).

Cost: Many mental health programs listed above are free to New Yorkers, no matter your insurance coverage or immigration status. For programs with costs, New York State has issued a rule. Insurance companies need to waive the following for in-network telehealth visits. This includes mental health services:

  • Deductibles. Amount you pay for covered health care services before your plan starts to pay.
  • Copayments (copays). Amount you pay for covered health care services before your plan starts to pay. Set amount you pay for a covered health care service after you’ve paid your deductible.
  • Coinsurance. Percentage of costs for a covered health care service. You pay the coinsurance after you’ve paid your deductible.
    (Source: healthcare.gov/glossary)

Internet access: New Yorkers can access many mental health resources online during the COVID-19 outbreak. If you do not have access to internet, here are some resources that may help:

Community Support


Community Support

Body Politic Support Group

Body Politic is an independent support group. It was created by people who have or had COVID-19. The group provides a way for people to feel connected and supported.

This support group is open to people, no matter their immigration status, who:

  • Are recovering from COVID-19
  • Are dealing with health problems as a result of COVID-19
  • Have tested positive for COVID-19 (which means the test shows you have COVID-19). You do not have to test positive to join the group
  • Caretakers and family members of COVID-19 patients who are currently too sick to take part in the group

To join or to learn more, click here. Please fill out these sections so the group can best provide you with resources:

  • “What are you experiencing?”
  • “What would be most helpful to you?”

Financial Support


Financial Support

Accessing Health Care

NYC Care is a health care access program that guarantees low-cost and no-cost services to New Yorkers who do not qualify for or cannot afford health insurance. There are options for all New Yorkers regardless of ability to pay or immigration status. New Yorkers who do not qualify for or cannot afford health insurance can click here to enroll in NYCCare.nyc or call 646-NYC-Care (646-692-2273).

Paid Sick Leave

Workers can get sick leave (time off), no matter their immigration status. Workers can take time off to care for themselves or a family member. Employers cannot mistreat or punish workers for using or asking for sick leave.

To learn more about your right to paid sick leave, contact NYC’s Department of Consumer and Worker Protection:

And for any questions about New York State’s Paid Sick Leave Law, including the Emergency COVID-19 provision, you can contact the NYS Department of Labor at 844-337-6303 or visit their website.

Paid Family Leave for Family Care

New York State’s Paid Sick Leave Law includes benefits specifically for those caring for a family member with a serious condition. Long COVID symptoms may qualify as a serious health condition, which means that your family member(s) may be able to take paid time off of work to care for you. Your employer’s insurance carrier will receive and process requests for Paid Family Leave, and make your benefit payments.

In order to apply, the forms are available on New York State’s Department of Labor website. Call NYSDOL at 844-337-6303 for more information.

Disability

You may be eligible for disability benefits due to your Long COVID symptoms.

Social Security:

For specific disability benefits questions and/or to apply for benefits you can speak with your local Social Security Administration office. Find your local office here.

We recommend you gather some additional information in the meantime that will support your disability claim. This additional information may include:

  • A supportive Primary Care Provider (PCP) who will take your symptoms seriously and provide any documentation you need
  • Your treatment history, which you can get from your PCP
  • Affidavits and witness statements from family or friends confirming your symptoms
  • Neuropsychological Evaluation from a PCP

Schedule an appointment with the COVID-19 Centers of Excellence to get your Long COVID symptoms looked at. Learn more or call for an appointment: 212-COVID19 (212-268-4319), press 0

Note: Disability claims will be looked at on a case-by-case basis. Symptoms of Long COVID may not qualify you for long-term disability.

EmpoweredNYC:

Free and confidential financial counseling for people with disabilities in New York City. This includes people who may apply for disability benefits because of Long COVID symptoms.

EmpoweredNYC can help:

  • Answer general questions about disability benefits
  • Manage your Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI) benefits
  • Transition to work

Book an appointment online for EmpoweredNYC

You can also speak with your local Social Security Administration office. Find your local office here.

We recommend you gather some additional information in the meantime that will support your disability claim. This additional information may include:

  • A supportive Primary Care Provider (PCP) who will take your symptoms seriously and provide any documentation you need
  • Your treatment history, which you can get from your PCP
  • Affidavits and witness statements from family or friends confirming your symptoms
  • Neuropsychological Evaluation from a PCP

Schedule an appointment with the COVID-19 Centers of Excellence to get your Long COVID symptoms looked at. Learn more or call for an appointment: 212-COVID19 (212-268-4319), press 0

Note: Disability claims will be looked at on a case-by-case basis. Symptoms of Long COVID may not qualify you for long-term disability.

Access HRA

The New York City Human Resources Administration/Department of Social Services (HRA/DSS) works to fight poverty and income inequality. HRA/DSS provides New Yorkers in need with essential benefits such as:

  • Cash assistance
  • Food assistance
  • Emergency rental assistance

HRA Call Center: Call 718-557-1399 8am-5pm, Monday-Friday

Funeral Assistance

COVID-19 has brought overwhelming grief to many families. As of April 12, 2021, the Federal Emergency Management Agency (FEMA) is providing financial assistance for individuals who have incurred COVID-19 related funeral expenses after January 20, 2020.

To be eligible for funeral assistance, you must meet these conditions:

  • The death must have occurred in the United States, including the U.S. territories, and the District of Columbia.
  • The death certificate must indicate the death was attributed to COVID-19.
  • The applicant must be a U.S. citizen, non-citizen national, or qualified alien who incurred funeral expenses after January 20, 2020.
  • There is no requirement for the deceased person to have been a U.S. citizen, non-citizen national, or qualified alien.

If you are interested in applying for this assistance, call the toll-free number to get a COVID-19 Funeral Assistance application completed with help from FEMA’s representatives. Multilingual services are available. 844-684-6333.

FEMA COVID-19 Funeral Assistance FAQ

Housing Resources

COVID-19 Emergency Eviction and Foreclosure Prevention Act:

The New York State law prevents your landlord from evicting you for any of the below reasons:

  • If you have lost income; or
  • Increased costs during the COVID-19 pandemic; or
  • If moving would pose a health risk or hardship for you or a member of your household; or
  • If childcare or care for an elderly, disabled, or sick family member during COVID-19 has made it harder for someone in your household to have meaningful employment

You can submit a Hardship Declaration Form to your landlord, and if there is currently an existing eviction proceeding against you, it will be postponed until at least August 31st.

You can find the Hardship Declaration Form at: http://www.nycourts.gov/eefpa. If you have more questions about the Hardship Declaration Form you can call 311 and say “Tenant Helpline” for assistance. This helpline is also available to anyone experiencing tenancy-related issues.

New York State’s Emergency Rental Assistance Program (ERAP):

There is a new program from New York State called the Emergency Rental Assistance Program or ERAP. This program can provide eligible households with a one-time rental subsidy, which does not need to be repaid. There are no immigration status requirements to qualify for the program.

Visit New York State’s website to check your eligibility or call ERAP’s call center that is open seven days a week 8AM-7PM at 1-844-NY1-RENT (1-844-691-7368).

For any additional housing related information and resources, please visit The Mayor’s Office to Protect Tenants Website