Telehealth Initiatives | NYC Health + Hospitals

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Telehealth Initiatives

NYC Health + Hospitals’ Telehealth teams help patients with diabetes monitor their blood sugar readings at home and work with you if your readings are too high. You’ll feel reassured that help is always nearby from one of the most sophisticated municipal health care systems in the world.

How We Care For You

Patients enrolled in our Telehealth program experience life-changing care without having to leave their homes. If you have high levels of blood sugar, our dedicated nursing staff helps you bring your numbers back to controlled levels. We work with you to manage your diabetes so you feel healthier and more active and so you can avoid a health crisis.

Our caring Telehealth team for diabetes works this way:

  • You receive a glucometer that connects to a telephone modem.
  • The glucometer measures blood sugar, your body weight and blood pressure.
  • You push a button to send the information through our toll-free line to our nurses.
  • We evaluate your blood sugar levels.
  • Readings that are outside acceptable levels trigger an automatic alert.
  • We call you and work with you to get your readings back to a controlled level.
  • Patients receive personalized nursing care without ever having to leave home.

We will also call you once a week or more to help you stay well by discussing:

  • Your blood sugar levels
  • Weekly meal plans
  • Strategies to control your body weight, blood sugar, and blood pressure

Our Telehealth initiative, along with our Home Care agency, help patients with diabetes get healthy right at home. Learn more about the diabetes care at NYC Health + Hospitals.

NYC Health + Hospitals provides high quality health care to all New Yorkers, regardless of their ability to pay. But we’ll also help you find health insurance if you need it. Click here to learn more about MetroPlus, our affordable and comprehensive health insurance plan.


Contact Us

NYC Health + Hospitals provides Telehealth for diabetes care so you have access to our caring, compassionate medical team without having to leave your home. We have full wellness teams in every borough with extended hours that fit your busy schedule, dedicated to serving you and your family from the very first visit. Learn more about our extended hours.

Find a hospital or a neighborhood health center near you.

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