NYC Health + Hospitals/Queens Receives the PRISM Award from the Academy of Medical-Surgical Nurses
Second consecutive year recognizing excellence in patient care and nursing practice at Queens Hospital
Jul 01, 2026
NYC Health + Hospitals/Queens today announced that its Medical-Surgical Unit, 5B East, has received the prestigious PRISM Award from the Academy of Medical-Surgical Nurses (AMSN). This recognition signifies Premier Recognition inthe Specialty of Med-Surg (PRISM), honoring exemplary medical-surgical nursing practice, outstanding patient outcomes, and a commitment to delivering safe, compassionate, evidence-based, and patient-centered care. The PRISM Award specifically acknowledges 5B East for its exemplary work in nurse communication, patient experience, care of vulnerable populations, and sustained reduction of nurse-sensitive indicators. These achievements underscore the unit’s commitment to fostering a collaborative and supportive practice environment. This marks the second consecutive year that a medical-surgical unit at NYC Health + Hospitals/Queens has received this distinguished award, following last year’s recognition of the B4East Medical-Surgical Unit.
A recognition event was held to express gratitude to the entire nursing team and all interdisciplinary partners who contributed to this success. Their dedication to excellence and collaborative efforts played a vital role in this achievement.
The rigorous review process for the PRISM Award began in November 2025, during which the 5B East team submitted a comprehensive application highlighting their accomplishments and innovations. The unit was evaluated across several domains, including:
- Holistic Patient Care
- Elements of Interprofessional Care
- Professional Concepts
- Nursing Teamwork and Collaboration
“Receiving the AMSN PRISM Award is a testament to our commitment to delivering exceptional patient care,” said NYC Health + Hospitals/Queens CEO Neil J. Moore, MBA, MPA, FACHE. “This recognition reflects the clinical expertise, teamwork, innovation, and unwavering dedication of our nursing staff and their interdisciplinary partners. Our ICARE values—Integrity, Compassion, Accountability, Respect, and Excellence—guide our organization and the work we do every single day.”
“Queens Hospital’s 5B East unit has demonstrated exceptional teamwork to ensure high-quality patient care and patient satisfaction. Congratulations to the team on their well-deserved award,” said Natalia Cineas, DNP, MSM-N, MBA, RN, NEA-BC, FAAN, FADLN, Chief Nursing Executive of NYC Health + Hospitals.
“The AMSN PRISM Award recognizes elite medical-surgical units like Queens Hospital’s 5B East for providing outstanding patient care,” said Dr. Abbi-Gail Baboolal, DNP, MSN, APRN, FNP, JJNIF, Chief Nursing Officer of NYC Health + Hospitals/Queens. “Achieving and sustaining high levels of patient and staff satisfaction requires a dedicated and dynamic team working collaboratively and cohesively. We are fortunate to have such a resilient group of nurses and nurse leaders who enhance our reputation as a top-tier community hospital, despite the challenges they face daily. This award symbolizes our deep appreciation for their commitment to their patients and hard work.”
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Media Contact: Cleon Edwards, NYC Health + Hospitals/Queens, (646) 772-5725
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About NYC Health + Hospitals/Queens
A member of NYC Health and Hospitals, NYC Health + Hospitals/Queens is a major health care provider in the borough of Queens. Its foremost mission is to provide quality, comprehensive care to all members of the public regardless of their ability to pay. Queens Hospital recently marked its 90th anniversary of serving the communities of central and southeastern Queens, having first opened its doors as Queens General Hospital in 1935. Encompassing 360,000 square feet, it comprises 253 licensed beds, spacious ambulatory care suites featuring both primary and specialty services, and cutting-edge equipment. It also houses four Centers of Excellence: Cancer Care, Diabetes Management, Women’s Health, and Behavioral Health. The hospital has recently added a fully expanded Emergency Room, a Breast Imaging Center of Excellence accredited by the American College of Radiology, and a Total Hip and Knee Replacement Center, with plans underway to build the health system’s first Dialysis Center to train patients to perform their own at-home dialysis. To learn more about NYC Health + Hospitals/Queens, visit www.nychealthandhospitals.org/queens.
About NYC Health + Hospitals
NYC Health + Hospitals is the largest municipal health care system in the nation serving more than a million New Yorkers annually in more than 70 patient care locations across the city’s five boroughs. A robust network of outpatient, neighborhood-based primary and specialty care centers anchors care coordination with the system’s trauma centers, nursing homes, post-acute care centers, home care agency, and MetroPlusHealth—all supported by 11 essential hospitals. Its diverse workforce of more than 46,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. For more information, visit www.nychealthandhospitals.org and stay connected on Facebook, Twitter, Instagram and LinkedIn.
About the Academy of Medical-Surgical Nurses
The Academy of Medical-Surgical Nurses (AMSN)’s mission is to promote excellence in medical-surgical nursing through various initiatives. This includes professional development, certification, scholarship opportunities, and advocating for medical-surgical nurses and their patients. AMSN also focuses on improving patient care, building a strong nursing culture, and fostering leadership skills. For further information, visit www.amsn.org/Awards-Grants/-PRISM-Award.