NYC Health + Hospitals/Queens Earns “A” Grade for Patient Safety from The Leapfrog Group for Fall 2025
Queens Hospital is one of only two hospitals in the borough of Queens to receive an "A" in both Spring and Fall 2025
Nov 18, 2025
NYC Health + Hospitals/Queens today announced that it received an “A” Hospital Safety Grade for Fall 2025 from The Leapfrog Group. This follows an “A” in Spring 2025, making Queens Hospital one of only two hospitals in the borough of Queens to receive an “A” in both grading periods in 2025. According to The Leapfrog Group, nine hospitals in New York City received an “A” grade in Fall 2025. An “A” grade from The Leapfrog Group reflects strong performance on evidence-based safety measures that target preventable harm — including infection prevention, surgical and ICU safety practices, medication safety, staffing, and other process and outcome measures. Queens Hospital ranks in the upper tier on these Leapfrog safety measures citywide. Key factors that contributed to this recognition include Queens Hospital’s strong infection prevention programs, rigorous surgical and ICU safety protocols, robust medication safety systems, adequate and well-trained staffing, and a sustained focus on data driven quality improvement and safety culture.
“We are immensely proud that Queens Hospital has earned an ‘A’ grade from The Leapfrog Group in both the spring and fall of 2025,” said Neil J. Moore, MBA, MPA, FACHE, CEO of NYC Health + Hospitals/Queens. “This national recognition affirms our sustained investment in safety systems, frontline staff, and person-centered care. Every member of our team — from nurses and physicians to support, clerical, and environmental services staff — has helped build the culture and processes that keep patients safer. We will keep advancing those efforts so our community receives the highest standard of care.”
The Leapfrog Group is an independent, national nonprofit that evaluates hospital safety using evidence-based measures to drive transparency and reduce preventable harm. Recognized as the gold standard measure of patient safety, its twice-yearly Hospital Safety Grade aggregates public data and standardized measures to help patients and communities compare hospitals on safety performance. The organization uses up to 30 national performance measures from the Centers for Medicare & Medicaid Services (CMS), the Leapfrog Hospital Survey, and other supplemental data sources to produce a single letter grade representing a hospital’s overall performance in keeping patients safe from preventable harm and medical errors. This information is used to help patients and communities compare hospitals on safety performance.
“Patient safety drives every decision we make,” said Dr. Dave Holson, Chief Medical Officer. “This ‘A’ reflects hospital wide clinical improvements and the relentless collaboration of physicians, advanced practice clinicians, nurses, and allied staff who diagnose quickly, coordinate seamlessly, and act decisively to prevent harm.”
“Maintaining and advancing high safety standards requires relentless focus, measurable goals, and coordinated leadership across the organization,” said Dr. Jean Fleischman, Deputy Chief Medical Officer, QA/PI Officer and Chief Quality Officer. “This ‘A’ reflects teamwork, real time measurement, rapid cycle improvement, and clear accountability that translate data into safer care practices.”
“Nursing is central to safety and person-centered care,” said Dr. Abbi-Gail Baboolal, DNP, FNP, MSN, APRN, BSN, Chief Nursing Officer. “Our nurses are the backbone of Queens Hospital — highly educated, rigorously trained, and we have the highest number of nationally certified nurses of any public hospital in New York City. National certification signals advanced specialty knowledge and ongoing professional growth. Their vigilance, expertise, and leadership at the bedside make this ‘A’ possible.”
Built on coordinated leadership and frontline teamwork across clinical, support, clerical and safety teams, this achievement reflects hospital wide commitment to reliable, person-centered care.
Queens Hospital’s consecutive “A” grades for 2025 complement broader initiatives focused on patient safety, quality improvement, workforce development, and community health. For more information about The Leapfrog Group’s Hospital Safety Grade and the methodology behind the ratings, please visit www.hospitalsafetygrade.org. For more about Queens Hospital, visit www.nychealthandhospitals.org/queens.
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Media Contact: Cleon Edwards, NYC Health + Hospitals/Queens, (646) 772-5725
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About NYC Health + Hospitals/Queens
A member of NYC Health and Hospitals, NYC Health + Hospitals/Queens is a major health care provider in the borough of Queens. Its foremost mission is to provide quality, comprehensive care to all members of the public regardless of their ability to pay. In 2025, Queens Hospital marked its 90th anniversary of serving the communities of central and southeastern Queens, having first opened its doors as Queens General Hospital in 1935. Encompassing 360,000 square feet, it comprises 253 licensed beds, spacious ambulatory care suites featuring both primary and specialty services, and cutting-edge equipment. It also houses four Centers of Excellence: Cancer Care, Diabetes Management, Women’s Health, and Behavioral Health. The hospital has recently added a fully expanded Emergency Room, a Breast Imaging Center of Excellence accredited by the American College of Radiology, and a Total Hip and Knee Replacement Center, with plans underway to build the health system’s first Dialysis Center to train patients to perform their own at-home dialysis. To learn more about NYC Health + Hospitals/Queens, visit www.nychealthandhospitals.org/queens.
About NYC Health + Hospitals
NYC Health + Hospitals is the largest municipal health care system in the nation serving more than a million New Yorkers annually in more than 70 patient care locations across the city’s five boroughs. A robust network of outpatient, neighborhood-based primary and specialty care centers anchors care coordination with the system’s trauma centers, nursing homes, post-acute care centers, home care agency, and MetroPlusHealth—all supported by 11 essential hospitals. Its diverse workforce of more than 46,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. For more information, visit www.nychealthandhospitals.org and stay connected on Facebook, Twitter, Instagram and LinkedIn.
About The Leapfrog Group
Founded in 2000, The Leapfrog Group is a national nonprofit organization leading a movement for giant leaps in patient safety. The Leapfrog Hospital Safety Grade assigns letter grades to hospitals based on their record of patient safety, helping consumers make informed healthcare decisions.