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Press Releases

NYC Health + Hospitals Launches The Remedy, a Podcast from the Largest Safety Net Health System in the United States

From the health system’s singular perspective, The Remedy covers topics including the power of primary care, food as medicine, women’s health, preparing for the next pandemic, caring for people experiencing homelessness, and the health needs of migrants

As host, NYC Health + Hospitals/Woodhull’s Dr. Michael Shen speaks to health system leaders, experts, and specialists on topics affecting patients, New Yorkers, and the nation

Jan 10, 2024

NYC Health + Hospitals today announced the launch of a new podcast, The Remedy, featuring leaders and health care providers from the nation’s largest municipal health care system. The health system’s role as a city agency and the major safety net health system for New York City offers a singular voice that no other podcast can. The mission of NYC Health + Hospitals encompasses the ability to provide care to all patients, regardless of their ability to pay; offer new and exciting programs to its patients, including lifestyle medicine and telehealth abortion care; and respond to the challenges that face New York City, including the Covid-19 pandemic, the homelessness crisis, and the current migrant crisis. The host and guests are all health system employees with a special perspective on the work they do for patients. The podcast will include seven episodes, with a new episode released every two weeks. Episode 1: The Power of Primary Care is available now at Apple Podcasts, Spotify, iHeartRadio and other podcast platforms.

“NYC Health + Hospitals’ new podcast The Remedy is a way to connect to our patients, our staff, and other healthcare providers,” said NYC Health + Hospitals President and CEO Mitchell Katz, MD. “We are proud to serve all patients regardless of their immigration status or ability to pay, and these conversations with some of our leaders across the health system shine a light on how we get it done.”

“What I’ve learned is that there’s so much thought that goes into running a big health system like ours. I hope the podcast is able to share some of that with our audience,” said The Remedy Host Michael S. Shen, MD.

Episode 1: The Power of Primary Care features three primary care doctors on how working with their patients informs their roles in leadership at NYC Health + Hospitals, the largest municipal health care system in the nation and the major safety net provider in New York City. Host Dr. Michael Shen is joined by Dr. Mitchell Katz, the President and Chief Executive Officer of NYC Health + Hospitals and a primary care physician at NYC Health + Hospitals/Gouverneur; Dr. Andrew Wallach, Ambulatory Care Chief Medical Officer of NYC Health + Hospitals and Chief of Ambulatory Care at NYC Health + Hospitals/Bellevue; and Dr. Michelle Soto, Chief of Ambulatory Care at NYC Health + Hospitals/South Brooklyn Health. Together, the three physicians discuss the power of primary care to build trust, meet the patient where they are, and improve their health.

About the Host
Michael S. Shen, MD is a primary care doctor at NYC Health + Hospitals/Woodhull and the Clinical Director of Woodhull’s Primary Care Safety Net Clinic for people experiencing homelessness. Dr. Shen was recently selected to be a Health Affairs Podcast Fellow where he created a 3-episode series about safety net hospitals. He is also an artist who works in watercolor, acrylic, mixed media, and digital media. His illustrative work has been published by National Geographic Books, the American Medical Association’s Journal of Ethics, and the Annals of Internal Medicine. Find him on Twitter @MikeShenMD.


MEDIA CONTACT: Press Office, 212-788-3339


About NYC Health + Hospitals
NYC Health + Hospitals is the largest municipal health care system in the nation serving more than a million New Yorkers annually in more than 70 patient care locations across the city’s five boroughs. A robust network of outpatient, neighborhood-based primary and specialty care centers anchors care coordination with the system’s trauma centers, nursing homes, post-acute care centers, home care agency, and MetroPlus health plan—all supported by 11 essential hospitals. Its diverse workforce of more than 43,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. For more information, visit www.nychealthandhospitals.org and stay connected on FacebookTwitter, Instagram and LinkedIn.