MetroPlusHealth Health Plan Named Number One Medicaid Managed Care Plan in New York City
Nov 23, 2010
MetroPlusHealth Health Plan, Inc. has again been rated the number one Medicaid Managed Care health plan in New York City based on indicators chosen by the New York State Department of Health (NYSDOH) and recently published in the NYSDOH 2010 Consumer’s Guide to Medicaid Managed Care in New York City. The guide, based in part on quality ratings submitted by the health plans and a NY State Department of Health member satisfaction survey, shows MetroPlusHealth with an eighty-two percent overall rating, ranking it first among New York City’s ten Medicaid Managed Care plans. The ratings are based on measures including plans’ preventive and well-care for adults and children; quality of care provided to members with illnesses and patient satisfaction with access and service. MetroPlusHealth not only ranked first among New York City plans, the organization scored higher than all Medicaid Managed Care plans in New York State.
“We put tremendous time and energy into our work,” said Arnold Saperstein, MD, President and CEO of MetroPlusHealth, “and are therefore particularly pleased to note that consumers report such a high level of overall satisfaction with MetroPlusHealth Health Plan.”
In addition to Medicaid Managed Care, MetroPlusHealth offers Child Health Plus and Family Health Plus to eligible people living in Manhattan, Brooklyn, the Bronx and Queens. The Plan also operates Partnership in Care, a Special Needs Plan (SNP) for people with HIV and their families, the largest such program in the U.S. MetroPlusHealth also offers four Medicare Advantage plans, including MetroPlusHealth Choice Plan (HMO), a zero premium plan.
In operation for over 20 years, MetroPlusHealth offers a vast network of primary care doctors and specialists, including many independent community providers. The Plan emphasizes member education by providing numerous health education resources, including an award-winning, multilingual, quarterly member newsletter, and other strategies to help members get the most out of their health plan. MetroPlusHealth’ robust case management programs encourage members to partner with their providers to promote the best possible health outcomes. Plan staff is drawn from the communities that MetroPlusHealth serves and speaks over seventy languages.
MetroPlusHealth Health Plan, Inc. is a prepaid health services plan certified under Section 4403-a of the New York Public Health Law and a wholly-owned subsidiary of the New York City Health and Hospitals Corporation (HHC).
Contact : Ian Michaels (HHC)
Over nearly 30 years, MetroPlusHealth Health Plan has built a reputation for providing affordable, quality care to residents of Brooklyn, the Bronx, Manhattan and Queens. A health services plan certified under Section 4403-a of the New York Public Health Law, MetroPlusHealth is a wholly-owned subsidiary of the New York City Health and Hospitals Corporation (HHC), the largest municipal healthcare organization in the country, MetroPlusHealth provides managed care to nearly half a million eligible New Yorkers. In addition to Medicaid Managed Care, MetroPlusHealth offers Child Health Plus, several Medicare Advantage Plans, a Special Needs Plan (SNP) for people with HIV and their families, a Long-Term Managed Care Plan, and over 40 NY State of Health Marketplace products. The company’s robust network of primary care doctors and specialists includes many independent community providers. Plan staff is drawn from the communities that MetroPlusHealth serves and speaks more than seventy languages. MetroPlusHealth has consistently been one of the top-ranked health plans in New York City for almost 10 years.
The New York City Health and Hospitals Corporation (HHC) is a $6.7 billion integrated healthcare delivery system with its own 420,000 member health plan, MetroPlusHealth, and is the largest municipal healthcare organization in the country. HHC serves 1.4 million New Yorkers every year and more than 475,000 are uninsured. HHC provides medical, mental health and substance abuse services through its 11 acute care hospitals, five skilled nursing facilities, six large diagnostic and treatment centers and more than 70 community based clinics. HHC Health and Home Care also provides in-home services for New Yorkers. HHC was the 2008 recipient of the National Quality Forum and The Joint Commission’s John M. Eisenberg Award for Innovation in Patient Safety and Quality. For more information, visit www.nychhc.org/hhc or find us on facebook.com/NYCHealthSystem or twitter.com/NYCHealthSystem.