Joayne Maslow, RN
Joayne Maslow, RN
Staff Nurse
NYC Health + Hospitals/Correctional Health Services
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Excellence in Clinical Nursing
Treating patients with kindness, respect and dignity has been a central tenet of Joayne Maslow’s 29-year nursing career, which has included working in HIV specialty units as well as Correctional Health Services.
“I have always tried to treat my patients and clients as I would hope I would be treated, with respect and compassion,” she comments. “I think honesty and integrity are my most important personality traits. I try to always act in the best interest of my patients, even if it isn’t convenient or popular.
“I enjoy what I do and the people I have met and cared for,” she adds, noting that she has had the opportunity to meet and work with men and women from all over the world. Working in HIV was extremely challenging at times, but the staff was very supportive of each other,” she remarks.
“My time with Correctional Health Services has allowed me to care for people who are often ostracized and forgotten.”Joayne Maslow, Staff Nurse
Maslow currently is a Staff Nurse in NYC Health + Hospitals/Correctional Health Services, where her responsibilities have included working at Rikers Island and in New York City’s Pre-Arraignment Screening Unit (PASU) in sometimes heartbreaking circumstances.
“We meet people quite often at the worst moments of their lives, and despite the circumstances, they are people, they have families, that care and worry about them,” she explains. “The arraignment process can sometimes take 36- to 48-hours, and the clientele are often homeless or mentally ill; their clothes are often torn or blood-stained. It is very difficult especially in the middle of winter, when more than one is not wearing socks.”
In spite of these dire circumstances, Maslow says many former patients remember their courteous treatment at her hands. “On Rikers Island, I think because of the isolation from their family and friends, the staff became a family of sorts,” she points out. “A gentleman I cared for came back with his wife after he was discharged to bring chocolates for myself and my co-worker on Valentine’s Day. I’ve had people come up to me on the subway: one man stopped me to show me how well his wound healed and one man came up to me on the street to hug me, because I was nice to him while I did his intake process.”
Maslow says she was inspired to become a nurse by her mother, who was a nurse for more than 40 years, as well as her mother’s co-workers. “They were an excellent example of altruism in nursing; they all shared the same the same values,” she recalls. “Seeing the kindness they showed to their patients and each other was something I wanted to emulate.”