Susan A. Sales, MPA, FACHE, LNHA is a highly experienced healthcare executive with over 25 years of leadership in hospital and post-acute care settings within the Greater New York Area. She currently serves as the Chief Executive Officer at NYC Health + Hospitals Gouverneur, overseeing a 295-bed skilled nursing facility. In this role, she manages a $30 million operating budget and has led the facility to achieve top rankings in New York State, including a 2nd place ranking out of 615 nursing homes by Newsweek in 2026 and recognition as a top-performing nursing home by U.S. News & World Report for eight consecutive years. Under her leadership, Gouverneur successfully returns over 400 patients annually to the community following rehabilitation.

Ms. Sales’s earlier roles include positions at Montefiore Health System/Schaffer Extended Care Center, Sound Shore Medical Center of Westchester, Lutheran Medical Center, and The New York Hospital/Cornell Medical Center. She holds a Bachelor’s Degree in Psychology from Villanova University and a Master’s Degree in Health Policy and Management from New York University. She is a licensed nursing home administrator and has mentored aspiring nursing home administrators. She is a Fellow of the American College of Healthcare Executives (ACHE), contributing to industry publications and committees. In 2025 she received the HLNY/ACHE Senior Level Healthcare Executives Regent Award for significant contributions toward the advancement of healthcare management excellence.

Beyond her professional work, Ms. Sales is active in community engagement and mentorship, having served as a guest lecturer at Iona College and the College of New Rochelle, and a Girl Scout Troop Leader. She has served as President of the Board of Visitors for The Bolles School in Florida, President of the Pelham Children’s Center Board and Board Member Pelham Community Rowing Association. She is a recipient of the Rotary “Service Above Self Award” and the Eli Pick Facility Leadership Award from the American College of Healthcare Administrators, honoring her exemplary leadership and commitment to quality care.