Nicole Jordan-Martin, MPA, FACHE, serves as the Executive Director and Chief Executive Officer of NYC Health + Hospitals/Community Care, where she provides strategic leadership and oversight for the division’s overall strategy, implementation, and performance metrics. Her responsibilities include driving strategic priorities such as patient growth, clinical integration, quality improvement, financial sustainability, and business operations. Under her leadership, Community Care developed and implemented the New York City Test & Trace Corps’ COVID-19 Take Care Hotel Program, and continues to delivers essential home- and community-based services that align with the health system’s value-based payment strategy.

A board-certified health care executive, Ms. Jordan-Martin’s career spans transformative roles in health care delivery systems nationally and internationally. Previous roles at NC Health+ Hospitals/Community Care, include Deputy Executive Director, Chief Operating Officer, and Chief Program Officer. At NYC Health + Hospitals/OneCity Health, she led the design and implementation of Delivery System Reform Incentive Payment (DSRIP) initiatives as Senior Assistant Vice President, Hub Executive Director, and Executive Director of Implementation. Prior to this, she held a senior leadership position at Montefiore Health System, where she stood up and led the Medicaid health home program.

Internationally, Ms. Jordan-Martin served as Country Director under the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR) in Guyana. She led a five-year initiative to expand HIV care infrastructure, prevention, care, treatment, support, and workforce development. Additionally, she has consulted for the World Health Organization to scale up pediatric HIV care and prevention of mother-to-child transmission in Sub-Saharan Africa.

She is deeply committed to advancing the health and well-being of New Yorkers by fostering innovative partnerships across health care providers, community organizations, and health plans. Her efforts focus on addressing the needs of vulnerable populations such as Medicaid beneficiaries, uninsured individuals, undocumented immigrants, and those impacted by homelessness, justice involvement, HIV/AIDS, serious mental illness, and substance use disorders. She emphasizes addressing health disparities through structural reforms, policy innovation, research initiatives, community engagement, and targeted funding strategies.

Ms. Jordan-Martin holds an MPA in Public Health Administration from Long Island University and a BS in Health Services Administration from St. Joseph’s College, where she also earned certifications in health care management and home care administration. Currently pursuing a doctorate in public health at The George Washington University, she remains committed to advancing health equity through innovative partnerships and collective impact models that address health disparities in vulnerable and underserved communities.