Financial Services

How to Pay Your Bill/Financial Services

Patients should carry insurance cards at all times. Not every insurance plan pays for all charges, diagnoses, or conditions, and there may be deductibles or co-pays. Also for some plans, it is the responsibility of the patient or policy holder to inform their insurer in a timely manner regarding most hospitalizations, particularly elective hospital admissions. If it is determined a patient has no insurance coverage, the hospital staff will discuss with you the various alternatives available to resolve the outstanding bill. This could include reduced charges and payment over an extended period of time. The hospital Patient Accounts staff will help to answer questions related to any patient’s bill. For questions about inpatient bills, call 718-918-3292. For questions about Emergency Department or outpatient bills, call 718-918-3375.

Avoid Surprises. Reduce your chances of receiving an unexpected invoice for non-emergency health care. Get information about how to reach our financial counselors, what health plans we participate in and the costs for many of our services.

Click here for a list of the insurance plans we participate with currently at NYC Health + Hospitals/Jacobi.

Financial Assistance for Those in Need:

As a member facility of the NYC Health + Hospitals, NYC Health + Hospitals/Jacobi has long set an example of how all people – regardless of their ability to pay or their immigration status – should be served. Our financial assistance program far exceeds NYS requirements for providing charity care, reduces disparities to access by assisting eligible patients to obtain public health insurance, and provides discounted services to uninsured patients.

NYC Health + Hospitals Options

If you do not qualify or cannot afford health insurance, you may qualify for NYC Health + Hospitals Options – a free or discount payment plan to make our health care services affordable for you and your family.
Learn More 


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