Privacy Notice

Resident Privacy

Protecting your health information is very important to us. NYC Health + Hospitals’ Privacy Notice describes how your medical information may be used and shared, as well as your rights under the Health Insurance Portability and Accountability Act (HIPAA).

NYC Health + Hospitals Resident Privacy Notice

We encourage you to review our privacy notice and become familiar with how we use and safeguard your personal health information. The notice also tells you about your rights regarding the protection of your personal data.

View and print our privacy notice in a number of languages:

Filing a Privacy Complaint or Report with NYC Health + Hospitals

If you have a privacy complaint, report or other privacy-related matter that you would like to bring to report, please feel free to contact us:

  • By phone. Our toll-free confidential and anonymous Helpline is 1-866-435-7442.
  • By email. Our confidential email address is CPO@nychhc.org.
  • In person. Let one of our care team members know about your concerns.

Know Your Rights

View the Resident Bill of Rights.

Paying for Your Care

Reduce your chances of receiving an unexpected invoice for non-emergency health care. Get information about how to reach our financial counselors, what health plans we participate in, and the costs for many of our services.

OUR ACCREDITATIONS

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