Mitchell Katz, M.D., President and Chief Executive Officer
NYC HEALTH + HOSPITALS
Monday, March 21, 2022
New York City Council Fiscal Year 2023 Preliminary Budget Hearing
Good morning Chairperson Narcisse, Chairperson Moya and members of the Committee on Hospitals. I am Dr. Mitchell Katz, President and CEO of NYC Health + Hospitals (Health + Hospitals). I am joined today by John Ulberg, Senior Vice President and Chief Financial Officer at Health + Hospitals and Dr. Patsy Yang, Senior Vice President at NYC Health + Hospitals for Correctional Health Services (CHS).
I am happy to be here to report on our finances for Fiscal Year 2022. Health + Hospitals is the largest public health care system in the country, serving over 1 M New Yorkers annually in over 70 locations. Our integrated system includes 10 acute care hospitals, 5 post-acute facilities, the Gotham Health network of clinics across the 5 boroughs, and MetroPlus, our subsidiary health plan. Every day, our 40,000 employees live our mission of providing high quality health care services with compassion, dignity, and respect to all, regardless of income, gender identity, or immigration status. We are privileged to do this work.
Two years ago, COVID-19 arrived in New York City and required a huge commitment of our energy and resources. Health + Hospitals invested financially, physically, and emotionally to contend with the virus. I’m very proud of all of the tremendous life-saving work our public health care system has provided to New Yorkers during this horrible pandemic. Now, as we start to turn the page towards a new chapter, we are looking forward to a future in which we can continue to expand access to quality health care for all New Yorkers, without exception.
Our system has had many extraordinary accomplishments over the past year, even as we have battled a global pandemic. This is all thanks to the commitment of our dedicated and heroic staff. You may be familiar with our COVID-19 response work, which has included:
- Testing – In the last year, the Test & Trace Corps, or T2, team administered over 10 million no-cost COVID-19 tests to New Yorkers, doubled its mobile testing fleet, and launched in-home COVID-19 tests and vaccinations. Through the T2 initiative, we launched Street Homeless Outreach and Wellness (SHOW) vans to meet the medical and behavioral health needs of people experiencing homelessness. Though we began this initiative with an emphasis on COVID-19 tests and vaccinations, we are able to provide an array of critical services, including material necessities such as socks and hygiene kits, basic clinical services, behavioral health support, and harm reduction services to New Yorkers who are unsheltered.
- Vaccinating – As a significant part of the City’s vaccination efforts, Health + Hospitals was able to administer more than 1.7M vaccines across 11 acute care, Gotham Health and Test & Trace Corps sites in just the first year of vaccines.
- Recovering – We successfully opened three new COVID-19 Centers of Excellence in communities hardest hit by the pandemic in Brooklyn, the Bronx, and Queens. These Centers ensure access to the specialized care New Yorkers will need to address long term respiratory, cognitive and cardiac conditions caused by the virus.
While we are rightfully proud of the exceptional work our extraordinary team has done to thwart COVID-19, we have been able to achieve even more this year. Among other successes, we have:
- Enrolled 90 percent of uninsured patients in health insurance or financial assistance, up from 70 percent
- Our MetroPlus Health plan ranked highest quality Medicaid plan in NY and increased membership by over 50,000 members.
- Grew to over 400,000 unique primary care patients with over 70% of our patients enrolled in our patient portal MyChart and improved specialty care access with 100,000 e-consults each quarter.
- Earned Medicare shared savings for reducing cost and providing high quality care for patients through its Accountable Care Organization (ACO)
- We have made critical system investments, opening a:
- New emergency department at NYC Health + Hospitals/Woodhull
- New same day surgery suite at NYC Health + Hospitals/Bellevue
- Established the Maternal Home, which provides case and care management and wrap around services for pregnant people at risk of severe maternal morbidity.
- Reached 100,000 NYC Care members, expanding access to services for all New Yorkers
- Began expanding our nationally renowned lifestyle medicine service program to six health care sites, building towards making it the most comprehensive expansion of lifestyle medicine programming in the U.S.
- Added new diabetes services for Staten Island
- Continued to integrate best practices in LGBTQ affirming care across the System with:
- New Gender Affirming Integrated Services Practice for LGBTQ Patients opening at NYC Health + Hospitals/Lincoln
- Marking a milestone with 100th gender affirming surgery at NYC Health + Hospitals/Metropolitan
- Opening a new Pride Center to care for LGBTQ New Yorkers at NYC Health + Hospitals/Jacobi
- Continued to provide high-quality health services to people in custody while advancing innovative health initiatives through our Correctional Health Services (CHS) team.
- This includes announcing a third site for our pioneering Outposted Therapeutic Housing Unit initiative at NYC Health + Hospitals/North Central Bronx
- Continued to expand our Helping Healers Heal (H3) initiative, the System’s wellness program which offers emotional first aid to health care providers:
- We trained over 100 additional Peer Support Champions, volunteers that comprise the peer led H3 teams at each facility/service line
- Conducted over 25,000 proactive unit-based wellness rounds