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How to get treatment for COVID-19 in New York City

The NYC Test & Treat Corps has built two pathways to expedite access to treatment:

  1. Visiting a mobile Test to Treat site — mobile testing units where you can receive Paxlovid onsite within minutes of a positive rapid test.
  2. Calling 212-COVID19 (212-2684319) the city’s 24/7 COVID Hotline provides New Yorkers who test positive — including those using an at-home test — an immediate connection to a clinician who can prescribe treatments.

Mobile Test to Treat units are currently deployed at the locations listed here. New Yorkers can visit nyc.gov/covidtest to find the city-run testing site nearest and most suitable to them, including by filtering testing sites by Test to Treat, mobile testing, or at-home test distribution locations.

As of October 1, New Yorkers may now present proof of a positive test —  including at-home test results and test results from any external testing provider —  at all mobile Test to Treat units to be evaluated for and prescribed COVID treatments on site.

Test results must be from within the past 5 days, and patients will be pre-screened for symptoms to determine their eligibility for treatment. Learn more.

The city’s unique 24/7 COVID-19 Hotline, 212-COVID-19, provides New Yorkers who test positive — including those using an at-home test — an immediate connection to a clinician who can prescribe treatments. After a short assessment, these clinicians can refer patients to monoclonal antibody treatment or prescribe antiviral medications, like Paxlovid, and arrange to have them delivered to their homes that same day. Make sure to talk to your provider to see which treatment is right for you.

In addition, the New York State Health Department has a COVID treatment hotline — 888-TREAT-NY — for New Yorkers who live outside of New York City and who do not have providers.

New Yorkers can also visit Virtual Express Care to schedule a phone or video visit or fill out the city’s screening tool. After a doctor decides which treatment is right for you, it will be sent to a nearby pharmacy or to your home.

The federal government’s “Test to Treat” initiative also makes it possible to get tested for COVID-19 at certain pharmacies. If someone receives a positive test, they can get free antiviral pills on the spot. Participating locations can be found on the federal website.

For the Emergency Food Assistance Program (EFAP), please call 311 or visit https://access.nyc.gov/programs/emergency-food-assistance/ to learn more about enrolling and/or where to find local food pantries.

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