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Or, you can call 1-844-NYC-4NYC (1-844-692-4692) to reschedule. If you missed a preventive screening or appointment for a chronic condition like diabetes or hypertension, it is especially important to reschedule a visit with your provider. Don’t delay.
I don’t have a doctor, are you seeing new patients?
Yes, we are accepting new patients. If you need to find a doctor, call 1-844-NYC-4NYC (1-844-692-4692) to schedule your first appointment. To view our clinic locations, click here.
My primary doctor’s office is closed. Can I schedule an appointment with you?
Yes. We are here for all New Yorkers. If you have never been to NYC Health + Hospitals, call 1-844-NYC-4NYC (1-844-692-4692) to schedule your first appointment or find a location near you.
REDESIGNED EMERGENCY ROOMS
Our Clean Emergency Departments are redesigned to maximize protection from infections like COVID-19. Our waiting rooms and patient care spaces maximize distance between patients, and are thoroughly cleaned between uses. We also circulate clean air at all times.
Our medical providers, who cared for New York City during the peak of the pandemic, are now here to serve you after it. If you have an Emergency, don’t wait at home; do the safe thing and get checked out!
PAYING FOR CARE
I’m worried about the cost.
Cost should never stop you from seeing a doctor. We have options for low-cost and no-cost health care coverage available for all New Yorkers. For more details on how to pay, click here.
I lost my insurance coverage.
We can help with that. Our financial counselors are ready to assist you with finding an insurance plan that’s right for you and your family. Call 1-844-NYC-4NYC or 1-844-692-4692 to speak to someone today.
If you do not qualify for or cannot afford insurance, NYC Care is here for you. Find out more by calling 1-646-NYC-CARE or click here.
I think I have COVID-19, should I schedule an appointment?
If you are experiencing COVID-19 symptoms, contact your provider through MyChart or by scheduling a telehealth visit.
Your doctor might ask you to separate safely at home, go to ExpressCare or go to the Emergency Room depending on your symptoms. If you do not have a place to go, you may be eligible for a free hotel room.
All New Yorkers should get a COVID-19 diagnostic test, whether or not they have symptoms or are at increased risk. Tests are fast, easy and free. To find a testing site near your home, call 1-844-NYC-4NYC (1-844-692-4692).
I had a positive COVID-19 test result, should I go to my visit?
If you have COVID-19 you should self-isolate for at least 10 days with the last 3 days being without fever off of medications such as acetaminophen (Tylenol) or ibuprofen (Motrin, Advil). If you do not have a place to isolate you may be eligible for a temporary hotel room.