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A: NYC Health + Hospitals is engaging in a comprehensive plan to transform into a high-performing, competitive, and sustainable community-based system. Our need to transform is predicated on two imperatives:
A: Transforming a large, complex health care system is a massive undertaking. That’s why we have embarked in a five-year plan to make strategic changes. We’ve been building the groundwork and have been focused hard on two fronts:
A: Different communities may see different changes depending on the local health care needs. In some communities, there may be new ambulatory care services or health centers. In others, there may be redesigned services with more convenient hours. Some will see the help of care coordinators to navigate the health care system and connect people with services – like food pantries with fresh produce – that can help keep people healthy. Some communities may see new outpatient mental health or substance abuse programs so that people who need help can get it close to where they live. Many communities have already seen outreach for insurance enrollment and education. Some hospital campuses may get affordable housing built on unused parcels, or new post-acute care programs, and some will see a reduction in inpatient beds if occupancy rates continue to decline. Everywhere, the goal will be to provide high quality services that best meet communities and patient needs in an efficient and sustainable way.