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For Providers

Patient Education Resources

The NYC Test & Trace Corps provides COVID-19 information that New Yorkers can access directly, including an online COVID-19 Quarantine and Isolation Guidance Tool that provides personalized guidance.

Please share this information with your patients.

COVID-19 Quarantine and Isolation Guidance Tool (covid19.nychealthandhospitals.org/COVID19help)

NYC Test & Trace Corps COVID-19 Resources page (bit.ly/NYCCovidResponse)

What to do if you test positive for COVID-19

What to do if you’ve been exposed to COVID-19

How To Talk To Your Close Contacts (bit.ly/tellcontacts)

Take Care Hotel Program

The Take Care isolation hotel program ended in April 2022. If you have a patient who tested positive for COVID-19 and needs support in their isolation, they can call the NYC Test & Trace Corps Hotline at 212-COVID19 (212-268-4319) to connect directly with a resource navigator. Resource navigators are available Monday to Thursday, 9 a.m. – 9 p.m. and Friday to Sunday and holidays, 9 a.m. – 6 p.m. Outside these hours, they can leave a voicemail and someone will call them back.

WE ALWAYS PUT PATIENTS FIRST