NYC Health + Hospitals Completes $30.5 Million Upgrade to High Tech Hospital Beds
The new beds include features to reduce the risk of bed sores and falls Over 2,000 beds were replaced over 11 months
Nov 18, 2025
NYC Health + Hospitals announced the successful roll out of new hospital beds across the system that include features to improve the patient experience, enhance patient quality outcomes and support nursing staff. The $30.5 millionupgrade replaced over 2,000 beds over a period of 11 months across the health care system. The hospitals’ Medical-Surgical units now have Hillrom Centrella smart beds, which prevent falls with alarms, audio messages, and icons projected on the floor about the bed’s safety settings, and are projected to reduce the risk of falls. The hospitals’ Intensive Care Units now have Hillrom Progressa beds, which can adjust into a seated position to help patients get out of bed and reduce strain on the nursing staff. Vibration and rotation therapy settings can loosen fluid in a patient’s lungs while they lay in bed. Both types of beds have features to reduce the risk of bed sores for immobile patients, including support turning the patient and a mattress that circulates air pressure, heat, and moisture. NYC Health + Hospitals has partnered with Hillrom to strategically source and standardize the beds throughout the health system and facilitate easier IT integration with the Nurse Call System, which is also being upgraded across the health care system and will pave the way for integration with Epic.
“These new beds represent the future of hospital care,” said Danielle DiBari, Pharm.D., Senior Vice President of Business Operations, Chief Pharmacy Officer, and Chief Procurement Officer at NYC Health + Hospitals. “Bed sores and falls are two of the key challenges our care providers face during prolonged hospitalizations, so to be able to protect our patients from those risks will be a huge step forward. And from a simple comfort perspective, offering an easily accessible place our patients can plug in their phones and stay connected to loved ones, makes a huge difference.”
“The new beds are good, the alarms are louder, and the bed speaks in English and Spanish,” said Maita Ramos, RN, a nurse at NYC Health + Hospitals/Lincoln. “The patients comment that they like the charging ports for their cell phones.”
“I like the new beds. The verbal communication features are useful with engaging patients,” said Mariatou Barry, a Patient Care Aide at NYC Health + Hospitals/Lincoln. “When you are cleaning a patient, the beds deflate during cleaning, which makes it easier to position and provide care.”
NYC Health + Hospitals’ Supply Chain department oversees a $2.5 billion portfolio to procure everything the health care system needs, including medical equipment and medications to serve over 1 million patients a year.
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About NYC Health + Hospitals
NYC Health + Hospitals is the largest municipal health care system in the nation serving more than a million New Yorkers annually in more than 70 patient care locations across the city’s five boroughs. A robust network of outpatient, neighborhood-based primary and specialty care centers anchors care coordination with the system’s trauma centers, nursing homes, post-acute care centers, home care agency, and MetroPlusHealth—all supported by 11 essential hospitals. Its diverse workforce of more than 46,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. For more information, visit www.nychealthandhospitals.org and stay connected on Facebook, Twitter, Instagram and LinkedIn.