CHNAdvantage User Support

CHN Advantage to HHCAdvantage August 31st
Resources for CHNAdvantage Users


This section is for the Queens users of CHNAdvantage, for general HHCAdvantage Support information and questions go to the 
HHCAdvantage Resources section.

Welcome CHNAdvantage Users,

At Queens Health Network, we appreciate the opportunity to serve you and your patients.  To further improve the referral process at our hospitals, we are planning on upgrading from CHNAdvantage to HHCAdvantage on August 26th, 2009.  In support of this upgrade, please note the following:  

 

  • All electronic referrals will go through HHC Advantage beginning on Monday, August 31st at which time, all online referrals will be available via HHCAdvantage only.
  • To support this transition, CHNAdvantage will be unavailable from the night of Wednesday, August 26th, through Sunday, August 30th. During this time, you may send URGENT referrals to us using FAX (EHC at 718-334-1866 or QHC at 718-883-6252) on these dates. For non-urgent referrals we request that you hold on to them until Monday, August 31st.
  • Please note that your CHNAdvantage patient and historical data will automatically be migrated to HHCAdvantage (no action is required on your part to transfer this data).
  • On Monday, August 31st you will be able to log in at www.hhcadvantage.orgusing your current username and password to get into the system. You will be required to create a new password upon login.

This area of the HHC Connectx website is designed to provide you with the tools and information you want to know before CHNAdvantage switches over to the new HHCAdvantage version.

In order to support you we are offering a variety of information:

  • HHCAdvantage User guides
  • Explanatory flash videos on how to use HHCAdvantage (coming soon)
  • Live Online Courses (coming soon)
  • Frequently Asked Questions
  • CHNAdvantage User Support Email and Hotline