Seeking medical treatment can be an overwhelming experience. At NYC Health + Hospitals/Metropolitan we thrive on providing compassionate, culturally-competent care to everyone who walks through our doors. Our multi-cultural staff is committed to providing a full range of services to meet the particular issues our patients and their families face.
Guest Relations can be reached at.
Complaints may also be referred to:
NEW YORK STATE DEPT OF HEALTH
Centralized Hospital Intake Program, Hospital Complaint Unit
433 River Street, 6th Floor
Troy, NY 12180
NEW YORK CITY OFFICE OF THE PUBLIC ADVOCATE
One Centre Street
New York, NY 10007
OFFICE OF QUALITY MONITORING
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Telephone: or Fax:
Our dedicated Care Team provides coordinated, evidence-based care and tools to manage your health. Our staff are available on evenings and weekends so you can get care when it fits your schedule. And we can connect you with a doctor by phone at any time, day or night.
Our goal is to help you live the healthiest life possible and to build healthy neighborhoods.
Specialty and Hospital Care
Because we are part of the largest public health care system in the country, we can provide easy referrals to a vast network of hospitals, home care services, nursing homes and specialty care providers across the city.
Preparing for your doctor’s visit
When you first visit the doctor, we will review your medical history, examine you, order any necessary tests or provide referrals to other services you may need. To help get the most out of this visit, please bring:
What It Means to Be a Patient of Patient-Centered Medical Home
Affordable Health Care and Medications
Our mission is to provide health care to all New Yorkers without exception. We accept most insurance plans and offer discounted fees if you do not have insurance or your insurance does not cover what you need. We also offer discounts on prescription medications. Our on-site health insurance specialists can help you sign up for a health plan that is right for you.
Children who under the age of 19 and residents of New York State may qualify for Children’s Medicaid or Child Health Plus. Our front desk staff and financial counselors will be happy to help you apply. All clinical services are available to children, including vaccines, regardless of the family’s ability to pay.
Primary Care Services Available: Adult Medicine, Pediatrics
How Do I Reach the Clinic?
Allergy & Immunology
Chronic Kidney Disease
Collaborative Care for
Diabetes Care & Education
Ear, Nose, Throat
Hematology & Oncology
LGBTQ Health Center
CHILDREN & ADOLESCENTS SERVICES
Allergy & Immunology
Children with Special
Health Care Need
HIV & STD testing
WIC program & nutritional services
To transfer your medical records from an outside provider to our practice, our clerks will assist you with the transfer.