Patients & Visitors

You may be coming to NYC Health + Hospitals/Lincoln to see a doctor. Perhaps you are visiting a family member or friend. Either way, we want your visit to be as comfortable as possible. We can help you prepare for your visit. Call us at 718-579-5000.

Helpful Information

Visiting Hours

All visitors are welcomed. For the comfort of our patients, we ask guests to keep their visits short. Visiting hours are typically between 10 a.m. to 8 p.m. However, visiting hours in our critical care areas are limited. You need to check with the head nurse first.

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Travel Directions

NYC Health + Hospitals/Lincoln is easily accessible by public transportation and car.

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Patient Bill of Rights

Know your rights as a patient in our hospital.

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Patient Confidentiality

We will protect your health information. Lincoln Hospital adheres to the NYC Health + Hospitals Privacy Notice.

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Immigrant Confidentiality

NYC Health + Hospitals/Lincoln will honor your right to privacy. We will keep confidential all information regarding your immigration status.

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Guest Relations

Our goal is to make your stay as comfortable as possible.

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How You Can Help

Become a volunteer. We offer many volunteer opportunities.

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Insurance / Financial Information

The NYC Health + Hospitals Options Program helps individuals pay their medical bills and apply for public health insurance.

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Language Services

Many of our patients speak English as a second language. We have translators who can assist you.

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Pastoral Care

Pastoral Care at NYC Health + Hospitals/Lincoln addresses the spiritual needs of patients and their families.

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Patient-Centered Medical Home

Our dedicated Care Team provides coordinated, evidence-based care and tools to manage your health. Our staff are available on evenings and weekends so you can get care when it fits your schedule. And we can connect you with a doctor by phone at any time, day or night.

Our goal is to help you live the healthiest life possible and to build healthy neighborhoods.

Specialty and Hospital Care
Because we are part of the largest public health care system in the country, we can provide easy referrals to a vast network of hospitals, home care services, nursing homes and specialty care providers across the city.

Preparing for your doctor’s visit
When you first visit the doctor, we will review your medical history, examine you, order any necessary tests or provide referrals to other services you may need. To help get the most out of this visit, please bring:

  • A list of the medications you are taking
  • The name, address, and phone number of your pharmacy
  • Any medical records you wish to transfer from another doctor. Our clerk will help you transfer the information to our health center.

What It Means to Be a Patient of Patient-Centered Medical Home

  • You have a personal primary care provider with a Care Team to meet your needs and answer your questions
  • You have easy access to your Care Team through evening or weekend hours
  • You get your own care plan to help you reach your treatment goals and manage your own health at home
  • Your care is coordinated across different providers and facilities
  • Your Care Team helps you find other resources and support in your community

Affordable Health Care and Medications
Our mission is to provide health care to all New Yorkers without exception. We accept most insurance plans and offer discounted fees if you do not have insurance or your insurance does not cover what you need. We also offer discounts on prescription medications. Our on-site health insurance specialists can help you sign up for a health plan that is right for you.

Children who under the age of 19 and residents of New York State may qualify for Children’s Medicaid or Child Health Plus. Our front desk staff and financial counselors will be happy to help you apply. All clinical services are available to children, including vaccines, regardless of the family’s ability to pay.

Primary Care Services Available: Medicine, Pediatrics, Geriatrics, HIV Primary Care

Language Assistance Services are offered around the clock to all patients who need it. Free interpreter services including Spanish, Chinese, Bengali, Creole, French, Urdu, Hindi, Russian, Sign Language, Hebrew, Korean, Albanian, Polish, Punjabi, Arabic, and Yiddish.

Adult Medicine

Adult Medicine Hours:

  • Monday – Friday, 8am – 8pm
  • Saturday, 9am – 4pm

How Do I Reach the Clinic?

  • Main phone number: 718-579-5580; Fax: 718-579-6532
  • Call 718-579-4900 for appointments
  • General information: 718-579-5000
  • 24-hour Hotline: 718-579-5437
  • Call 718-579-5580 / 5584 to contact your doctor
  • Call 718-579-5437 / 5462 for same-day appointments and after-hour clinical advice

Specialty Care

Allergy/Asthma
Cardiology
Diabetes
Endocrine
Genetics
GI
Urology
HIV Services
Podiatry
Breat Oncology
Breast
Breast Surgery
Neurosurgery
Colorectal Screening
Colorectal Surgery
ENT

Neurology
Ophthalmology
Renal
Asthma/Pulmonary
Dermatology
Dental
Geriatrics
General Urology
Urology – Subspecialties
Audiology
OB/GYN*
Optometry
Retina
Glaucoma
Behavioral Health
*Referral not required

Pediatrics

Pediatrics Hours

  • Monday – Thursday 8am – 7:30pm
  • Friday 8am – 5pm
  • Saturday 9am – 4pm

How Do I Reach the Clinic?

  • Call 718-579-5484 for appointments and clinical advice

Specialty Care

Developmental
Adolescents
Family Planning
Child Abuse / Sexual Assault
Pulmonology
Neonatal
Endocrine
Diabetes
Immunology
Tuberculosis
Pulmonary
Neurology
Nephrology
Cardiology

Fetal Echo
Hematology
Pediatric Surgery
Pediatric Genetics
Pediatric Gastroenterology

Geriatrics

Geriatrics Hours

  • Monday – Friday 8am – 5pm (1st appointment at 8:30am, last appointment at 3:20pm)

How Do I Reach the Clinic?

  • Call 718-579-5623 for appointments and clinical advice

HIV

HIV Hours

  • Monday – Friday 9am – 5pm

How Do I Reach the Clinic?

  • Call 718-579-4815 for appointments and clinical advice

Specialty Care

Hepatitis C
Infectious Disease
Virology (Primary Care)

Medical Record

If you need a copy of your medical records, change your name on a clinic card, or transfer your previous records, our clerk will assist you to go to Medical Records, which is located on the lower level, B89. Please bring in your birth or marriage certificate for name changes. The direct number is 718-579-5962.

OUR ACCREDITATIONS

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