Patients, Residents, and Visitors

Visiting or Staying at Our Facility

Patients have the right to designate any visitors, including a spouse, domestic partner, a same sex domestic partner, another family member, or a friend to be their designated support person. The facility does not restrict, limit, or otherwise deny visitation privileges based on race, color, national origin, religion, sex, gender identity, sexual orientation, or disability. Patients may withdraw or deny consent to visitation to anyone at any time.

NYC Health + Hospitals/Gouverneur Skilled Nursing Facility Admission Process

Choosing the right type of care for a loved one – along with decisions about the cost of care – can often seem overwhelming. We recognize that the transition of going from a home, assisted living, or a hospital setting into a Skilled Nursing Facility can be a difficult one, both financially and emotionally. Our staff is here to help make this transition as smooth as possible for the resident and family.

We are here to answer your questions and walk you through the admission process, as well as answer any of your questions about insurance and the Medicare and Medicaid programs available to assist residents. You can reach us at 212-441-5018.

We also encourage potential residents and/or family members to schedule a tour of our facility.

Patient-Centered Medical Home

Our dedicated Care Team provides coordinated, evidence-based care and tools to manage your health. Our staff are available on evenings and weekends so you can get care when it fits your schedule. And we can connect you with a doctor by phone at any time, day or night.

Our goal is to help you live the healthiest life possible and to build healthy neighborhoods.

Specialty and Hospital Care
Because we are part of the largest public health care system in the country, we can provide easy referrals to a vast network of hospitals, home care services, nursing homes and specialty care providers across the city.

Preparing for your doctor’s visit
When you first visit the doctor, we will review your medical history, examine you, order any necessary tests or provide referrals to other services you may need. To help get the most out of this visit, please bring:

  • A list of the medications you are taking
  • The name, address, and phone number of your pharmacy
  • Any medical records you wish to transfer from another doctor. Our clerk will help you transfer the information to our health center.

What It Means to Be a Patient of Patient-Centered Medical Home

  • You have a personal primary care provider with a Care Team to meet your needs and answer your questions
  • You have easy access to your Care Team through evening or weekend hours
  • You get your own care plan to help you reach your treatment goals and manage your own health at home
  • Your care is coordinated across different providers and facilities
  • Your Care Team helps you find other resources and support in your community

Affordable Health Care and Medications
Our mission is to provide health care to all New Yorkers without exception. We accept most insurance plans and offer discounted fees if you do not have insurance or your insurance does not cover what you need. We also offer discounts on prescription medications. Our on-site health insurance specialists can help you sign up for a health plan that is right for you.

Children who under the age of 19 and residents of New York State may qualify for Children’s Medicaid or Child Health Plus. Our front desk staff and financial counselors will be happy to help you apply. All clinical services are available to children, including vaccines, regardless of the family’s ability to pay.

Primary Care Services Available: Adult Medicine, Pediatrics

Patient documents are available in English, Chinese, and Spanish. Telephone and videoconference interpreter services are also offered in a variety of languages.

Adult Medicine Hours:

  • Monday, Tuesday, Thursday, 8am – 8pm
  • Wednesday, Friday, 8am – 5pm
  • Saturday, 8:30am – 5pm

Pediatrics Hours:

  • Monday, Tuesday, Thursday, 8am – 8pm
  • Wednesday, Friday, 8:30am – 5pm
  • Saturday, 8:30am – 5pm

How Do I Reach the Clinic?

  • Call 212-238-7000 to make an appointment and for 24/7 clinical advice
  • Call 212-238-7139 for insurance information or billing questions


Our primary care teams are specially trained to help you manage all of your health conditions and keep you healthy. We provide services for:

Arthritis (Rheumatology)
Cancer screening
Chest and lung disorders
Dental health
ENT (Ear, Nose, and Throat) care
Eye care
Family planning
Health education
Heart disease
High blood pressure
HIV/AIDS and other infectious diseases

Hormonal disorders
Mental health counseling and support
Minor surgery
Prenatal care, ObGyn
Podiatry/Foot Care
Skin disorders
Stomach/digestive disorders care
Vascular treatment
WIC program and nutritional services
Weight management
9/11 health conditions


Our pediatric specialists care for babies and children of all ages. We also provide confidential care for adolescents 13-21 years old. Our services for children and teens include:

Asthma care
Annual check-ups
Dental health
Family planning
Flu shots and other immunizations
Health education
HIV and STD testing
Mental health counsel¬ing and support
Speech and hearing tests

Medical Records

If you would like to transfer your previous medical records, our clerk with assist you in contacting the Medical Record Office at 212-238-7119.

Judson Health Center
34 Spring Street
New York, NY 10012

Primary Care Services Available: Adult Medicine, Pediatrics


Pediatrics: Monday, Tuesday 10am- 6pm, Thursday 8:30am- 5pm, Friday 8:30am- 3pm
Medicine: Monday 8am- 6pm, Tuesday 9am- 6pm, Wed, Thurs, Fri 8am- 5pm

How Do I Reach the Clinic?

  • Main phone number: 212-925-5000
  • Call 212-925-5000 for appointments, including same-day appointments
  • Call 212-238-7000 for during and after-hour clinical advice

Scope of Services

Adult Medicine, Pediatrics
Specialty Services available for patients at Gouverneur

Roberto Clemente Center
540 East 13th Street
New York, NY 10009

Primary Care Services Available: Adult Medicine


  • Monday, Tuesday, Thursday 9am- 5pm
  • Friday 9am- 1pm

How Do I Reach the Clinic?

  • Main phone number: 212-387-7400
  • Call 212-387-7400 for appointments, including same-day appointments
  • Call 212-238-7000 for during and after-hour clinical advice

Scope of Services

Primary Care
Behavioral Health
Patients have access to Specialty services at Gouverneur.


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