Patients & Visitors

Learn more about your rights as a patient in any of our hospitals or health centers.

Avoid Surprises. Reduce your chances of receiving an unexpected invoice for non-emergency health care. Get information about how to reach our financial counselors, what health plans we participate in and the costs for many of our services.

NYC Health + Hospitals/Gotham Health, Cumberland is part of the family of neighborhood health centers with special Federally Qualified Health Center designation.

Patient-Centered Medical Home

Our dedicated Care Team provides coordinated, evidence-based care and tools to manage your health. Our staff are available on evenings and weekends so you can get care when it fits your schedule. And we can connect you with a doctor by phone at any time, day or night.

Our goal is to help you live the healthiest life possible and to build healthy neighborhoods.

Specialty and Hospital Care
Because we are part of the largest public health care system in the country, we can provide easy referrals to a vast network of hospitals, home care services, nursing homes and specialty care providers across the city.

Preparing for your doctor’s visit
When you first visit the doctor, we will review your medical history, examine you, order any necessary tests or provide referrals to other services you may need. To help get the most out of this visit, please bring:

  • A list of the medications you are taking
  • The name, address, and phone number of your pharmacy
  • Any medical records you wish to transfer from another doctor. Our clerk will help you transfer the information to our health center.

What It Means to Be a Patient of Patient-Centered Medical Home

  • You have a personal primary care provider with a Care Team to meet your needs and answer your questions
  • You have easy access to your Care Team through evening or weekend hours
  • You get your own care plan to help you reach your treatment goals and manage your own health at home
  • Your care is coordinated across different providers and facilities
  • Your Care Team helps you find other resources and support in your community

Affordable Health Care and Medications
Our mission is to provide health care to all New Yorkers without exception. We accept most insurance plans and offer discounted fees if you do not have insurance or your insurance does not cover what you need. We also offer discounts on prescription medications. Our on-site health insurance specialists can help you sign up for a health plan that is right for you.

Children who under the age of 19 and residents of New York State may qualify for Children’s Medicaid or Child Health Plus. Our front desk staff and financial counselors will be happy to help you apply. All clinical services are available to children, including vaccines, regardless of the family’s ability to pay.

Primary Care Services Available: Adult Medicine, Pediatrics, HIV Primary Care

Languages Spoken by Care Teams: Spanish, French, Haitian Creole, Korean, Tagalog, Yoruba

Adult Medicine

Adult Medicine Hours:

  • Monday – Thursday 8am – 8pm
  • Friday 8am – 5pm
  • Saturday 8am – 4pm

How Do I Reach the Clinic?

  • Call 718-388-5889 for appointments and 24/7 clinical advice
  • Call 718-260-7744 for billing or insurance questions

HEALTHY ADULTS

Our primary care teams are specially trained to help you manage all of your health conditions and keep you healthy. We provide services for:

Breast health & mammograms
Breast Clinic
Cancer screening
Childbirth classes
Dental services
Dermatology
Diabetes
Drug & alcohol treatment
Eye examination
General surgery

High blood pressure
HIV counseling
Immunizations
Laboratory & radiology services
Mental health services
Nutrition education
Podiatry
Smoking cessation
Women’s health (ObGyn)
WIC program

Pediatrics

Pediatrics Hours:

  • Monday – Thursday 8am – 8pm
  • Friday 8am – 5pm
  • Saturday (2nd and 4th Saturdays only) 8am – 4pm

How Do I Reach the Clinic?

  • Call 718-388-5889 for appointments and 24/7 clinical advice
  • Call 718-260-7744 for billing or insurance questions

HEALTHY CHILDREN & ADOLESCENTS

Our pediatric specialists care for babies and children of all ages. We also provide confidential sexual and reproductive care for adolescents 13-21 years old. Our services for children and teens include:

Asthma care
Cardiology
Childhood immunizations
Childhood obesity services
Dental health
Dermatology
Pregnancy prevention

Preventive examinations
Health education
HIV and STI testing
Lead screening & treatment
Mental health counseling
WIC program

HIV Primary Care

HIV Hours:

  • Thursday 8am – 5pm
  • Friday 8am – 1pm

How Do I Reach the Clinic?

  • Call 718-260-7570 or 718-260-7826/56/81 for appointments
  • Call 800-654-0022 for after-hour clinical advice

Medical Records

To transfer medical records from your previous provider, our clerical staff will assist with directing you to our Medical Records department for further instructions. You can also contact the Medical Records department directly at 718-260-7775.


OUR ACCREDITATIONS

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